What are the responsibilities and job description for the Customer Service Specialist - Springfield position at Mercy?
We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
Key Benefits:
- Tuition Reimbursement up to $2,000 for continuing education
- Health/Dental/Vision available after day one
- Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
- Paid parental leave for new parents
- 401k with employer match
- Paid PTO for volunteering
- Competitive salary
- Future career growth!
Overview:
Responsible for processing patient accounts, billing, collection and all other patient accounting functions in accordance with the department and institutional policies and procedures. Supervises no employees. Makes independent decisions as to the management of accounts.. Extensive contact with the public and employees. Handles confidential information. Performs all work in accordance to the mission, vision and values of Mercy Memorial Health Center.
Qualifications:
- Education:
- Training necessary to acquire high school degree plus specific skills.
- Good investigative skills and telephone techniques.
- Must have ability to use CRT, typewriter and 10 key.
- Must have good oral and written communication skills.
- Previous business office experience preferred.
- Preferred Education: Prefer some college education. Previous medical business office experience preferred.
