What are the responsibilities and job description for the Client Relations Coordinator position at MercyOne?
Works closely with MercyOne Client Relationship Managers, operations, cross-functional teams and partners to deliver products and solutions in alignment with client requirements to build long term client relationships through client and member satisfaction.
At MercyOne, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence by:
- Honoring and caring for the dignity of all persons in mind, body, and spirit
- Ensuring the highest quality of care for those we serve
- Working together as a team to achieve our goals
- Improving continuously by listening, and asking for and responding to feedback
- Seeking new and better ways to meet the needs of those we serve
- Using our resources wisely
- Understanding how each of our roles contributes to the success of MercyOne
Experience
- 2 years demonstrated success in account executive or client management roles with proven results and exemplary references strongly preferred.
- Prefer experience in healthcare, employee benefits, wellness delivery or occupational health
- Demonstrated ability to effectively drive strategic transformation work
- Excellent written, verbal, and presentation skills
- Ability to communicate complex messages with a wide range of audiences on an internal and external basis
- Comfortable with ambiguity in a fast-paced environment
- Demonstrated ability to work effectively in a matrix-oriented organization
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
