Demo

RN Clinical Supervisor

MercyOne
Ottumwa, IA Full Time
POSTED ON 3/27/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the RN Clinical Supervisor position at MercyOne?

Employment Type

Full time

Shift

Description:

Essential Key Job Responsibilities

  • Coordinates clinic activities and schedules personnel to ensure efficiency and quality service is delivered

within all sections of the clinic.

  • Provides workflow and support to the clinical staff, assists the manager with identifying operational issues, and provides guidance for resolution.
  • Works with individual clinic management and medical staff to evaluate, monitor and enforce clinic specific protocols, procedures and objectives; maintains compliance with federal/state regulations and standards.
  • Ensures charging/reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team.
  • Serves as the point of contact for patient and external customer complaints. Investigates and reconciles complaints relation to practice operations.
  • May also be responsible for directly evaluating and disciplining staff members.
  • Assists the Clinic Administrator to facilitate training of new hires, reoccurring training, and other training initiatives.
  • Participates with the clinic management in pre-employment interviews and makes recommendations regarding hiring. May also be responsible for hiring positions in area of responsibility.
  • Monitors utilization of staff and supplies in assigned areas and recommends appropriate adjustments to stay within budget guidelines while constantly improving the quality of health care.
  • Monitors compliance with policies, implements plans and recommends revisions as needed.
  • Monitors and maintains licensure certification requirements for assigned staff.
  • Supervises day-to-day clinic operations.
  • Performs other duties as assigned.

Minimum Qualifications

Required Education (for CHI Leadership Job Levels from Supervisor through President) Does Not Apply

Required Education for Staff Job Levels High school diploma of equivalent required. Specialized or technical training from a college or technical school for coding, medical assistant or coding certification preferred.

Required Licensure and Certifications License or certification required in one of the following: RN, LPN, CMA, Radiology, Tech, Lab Tech or Mental Health. Basic Life Support (BLS) for healthcare provider certified or obtained within 3 months of hire.

Required Minimum Knowledge, Skills and Abilities 3 years related experience in a clinic/physician office

PREFERRED Qualifications BSN Preferred

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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