What are the responsibilities and job description for the Surgery Scheduler Coordinator position at MercyOne?
Key Responsibilities (list 5-8)
- Maintain the surgery schedule, providing necessary information to patients and physicians.
- Coordinate, register and schedule appointments for patients according to availability.
- Conduct patient pre-certification on proper insurance approval for appointments and medical
care.
- Ensure all pre-operative required tests needed prior to surgery, are scheduled and completed.
- Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery
medication, etc. is arranged prior to scheduled procedure.
- Communicate detailed information and answer patients' questions regarding surgery preparation
instructions, arrival / departure instructions relative to procedure.
- Schedule any necessary follow-up appointments, as directed by physicians.
- Receive and screen calls relating to problems that may arise due to date changes and any
reasons for cancellation.
- Escalate non-routine issues to the practice manager or physician.
- Perform other duties as assigned by the practice manager or physician.
Job Requirements / Qualifications
a. Education / Accreditation / Licensure (required & preferred):
- High school diploma or equivalent required.
b. Experience (required and preferred):
- 2 years related experience in a healthcare environment required.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
