What are the responsibilities and job description for the Relationship Building and Operations Specialist position at Meredith Lodging Companies?
About the Position
We are seeking a highly skilled Owner Relations Specialist to join our team at Meredith Lodging Companies. In this role, you will be responsible for ensuring that our portfolio of homes is managed and maintained to industry-leading standards.
You will work closely with our housekeeping and maintenance teams to provide best-in-class care for our properties, ensuring that furniture, appliances, electronics, kitchen equipment, and personal property are kept in like-new condition.
Key responsibilities include daily owner communication, monitoring and responding to guest reviews, reviewing owner statements, and conducting quarterly quality assurance visits.
- You will also be responsible for creating, auditing, and processing work orders, sourcing and scheduling vendors, and performing VRBO/Airbnb monthly audits.
- Additionally, you will prepare daily, weekly, and monthly portfolio performance reports and ensure that filing is organized and electronically preserved.
About Benefits
Meredith Lodging Companies offers a comprehensive benefits package, including health insurance, dental insurance, vision insurance, 401(k) matching, and paid time off. We also offer employee discounts on vacation rentals and opportunities for growth and development.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
