What are the responsibilities and job description for the Resort IT Support Engineer position at Merge IT LLC?
Our enterprise-level client is seeking to add a Resort IT Support Engineer to work onsite in Hilton Head, SC. Please see below for full details
Job Notes :
- 3-6 month contract / extendable and perm possible with good performance.
- ASAP start date
- Onsite in Hilton Head, SC
- Drug & Background required.
This position includes the following primary objectives :
Ensure all areas of the resort are supported with proper computer systems.
Provide technical support for all resort systems including but not limited to :
CCTV, POS, Servers, UPS, Guest room door locks, Front desk systems, music system
Maintain and support LAN drops
Provide support for Workstations and printers
Service All business applications
Perform system administration and maintenance tasks including :
Management of software maintenance / updates (Windows, Office, etc.)
Management of virus protection and end point protection
General network and user administration tasks
Manage projects including but not limited to :
Cable management
Office Moves
CCTV Cameras
Digital Signate (Front Desk)
Provide infrastructure support for following :
Phone Room
Lan Closet
Server Room
Manage VLANs and servers
Guest WIFI and Access Points
Resort TVs
Audio System
Patch Panel / Port management
Manage time and escalate issues as needed.
Track and document all setup / configurations of systems, issue resolutions and project support.
Ensure all PCI, Security and Network corporate policies and procedures are followed.
Support Entry card access (beach House, resort main entry, future Big Dipper gates) and programming as well as any future card access to cast areas.
Direct support of frontline Cast for access and hardware / software requests (Traka accesses, Visi Online, key fobs, etc.)
Maintenance of resort time clocks
Management of ordering needed IT supplies (Traka security loops, blank Visi keys, fobs, cord control ties, etc.)
Coordination of timely removal to WDW of outdated hardware to prevent accumulation on property
Other duties as assigned.
Printer management
After hour / weekend support as needed.
Why Choose Merge IT?
We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.).
We would love to connect with you! Follow us on social media and be the first to know about open positions, career advice, and insider tips and tricks. Find us by searching @MergeITLLC on Instagram, Facebook, or Twitter or paste this link into your browser :
Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.
