What are the responsibilities and job description for the Parts Counter Person position at MERIDEN HYUNDAI?
Responsibilities:
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
- Take orders and process payments accurately using a cash register.
- Assist customers with product selection and provide recommendations based on their needs.
- Maintain a clean and organized counter area.
- Answer phone calls and address customer inquiries or direct them to the appropriate department.
- Maintain knowledge of current promotions, discounts, and special offers.
- Collaborate with the sales team to meet sales targets and provide support as needed.
Experience:
- Previous experience in a customer service role, preferably in a retail or automotive environment.
- Familiarity with automotive service and repair is a plus.
- Proficiency in using computerized maintenance management such as reynolds and reynolds or similar software.
- Strong negotiation skills to handle customer complaints or issues effectively.
- Basic understanding of retail math for handling transactions and calculating discounts.
- Excellent phone etiquette and communication skills.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management to meet the needs of the business.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Meriden, CT 06450: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $50,000