Market Manager

About Us

Zoi Market is a vibrant, community-centered retail destination offering organic foods, supplements, herbal medicine, natural beauty products, artisan goods, and home essentials. As part of the Zoi Well family—which includes our clinic, herbal medicine line, and hospitality spaces—we are a mission-driven marketplace rooted in natural living, integrity, and beauty. We're seeking a Market Manager with strong leadership experience, excellent operational instincts, and a passion for creating uplifting, efficient retail experiences.

Position Summary

The Zoi Market Manager will oversee day-to-day retail operations, lead a dynamic team, and ensure seamless integration with our connected coffee shop, cocktail bar, pop-up spaces, and event venue. You’ll be responsible for ensuring our market runs smoothly—from product displays and stock flow to team training and customer satisfaction—while supporting our larger brand vision of creating a hub for natural wellness and conscious commerce.

Key Responsibilities

**Retail Operations & Inventory Management**

- Oversee the full daily operations of Zoi Market, including staffing, cleanliness, merchandising, and customer experience
- Ensure proper inventory tracking and purchasing for market products (organic foods, supplements, home goods, gifts, etc.)
- Work with our herbal and wellness teams to keep displays, product information, and signage up to date
- Manage vendor relationships, deliveries, and stocking schedules

**Team Leadership & Culture Building**

- Lead, train, and inspire a team of retail staff and keyholders
- Schedule shifts, track performance, and uphold a high standard of service and accountability
- Model and enforce Zoi’s values: kindness, calm under pressure, efficiency, tact, and professionalism
- Foster a culture of pride, respect, and clarity among staff

**Customer Experience**

- Provide exceptional customer service and ensure all staff meet those standards
- Serve as a visible, engaged leader on the floor during key hours
- Assist with customer questions about wellness products, herbs, and food items with curiosity and professionalism (herbal training not required but welcomed)

**Collaboration & Communication**

- Coordinate with leadership from our other divisions (coffee bar, bakery, events, and clinic)
- Collaborate with the ownership and executive team on seasonal merchandising, product launches, and promotions
- Attend weekly check-ins and participate in planning discussions

Qualifications

- 3 years of management experience in retail, hospitality, wellness, or a related field
- Strong organizational skills and ability to multitask in a fast-paced environment
- Clear and compassionate communication style
- Passion for natural lifestyle, wellness, and design-driven retail
- Comfort with POS systems, light inventory software, and basic computer literacy
- Ability to lead by example and support a calm, productive workplace culture

Compensation & Growth Path

We believe in rewarding talent, growth, and dedication. Compensation for this role is structured as follows:

- Starting Salary: $58,000 annually

- 90-Day Performance Review: Eligible for an increase to $62,000 based on performance, communication, and goal achievement
- First-Year Growth Goal: Increase to $65,000 annually with ongoing milestones
- Future Growth: Opportunities for advancement within Zoi Market and across the Zoi Well family of brands based on leadership, innovation, and performance

Additional Perks

- Staff discounts across all Zoi businesses, including the market, bar, herbal product line, and wellness clinic
- Concierge membership with our Functional Medicine partner, Dr. Lauren Hutson of Austin Medicine
- Access to discounted lab testing and natural medicine support through Zoi Well, our flagship clinic
- Involvement opportunities in special events, community wellness offerings, and brand collaborations
- Ongoing education in herbs, functional wellness, retail operations, and conscious business practices

How to Apply

Submit your resume and a short cover letter describing why you're excited about this role and how your experience aligns with our mission. We can’t wait to meet you.

Job Type: Full-time

Pay: $58,000.00 - $62,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Buda, TX 78610 (Required)

Ability to Relocate:

• Buda, TX 78610: Relocate before starting work (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $58,000 - $62,000