Talent Management Lead

Role Overview 

Merit America is hiring a Talent Management Lead to create an employee experience that fosters high performance, growth, and development for all team members.

The Talent Management Lead will be an exempt position, reporting directly to the Director of Learning & People Experience and working primarily with the Talent Development Lead, the People Operations and Talent Acquisition teams, and a range of stakeholders across all teams at Merit America.

Responsibilities

The responsibilities of the Talent Management Lead will include, but are not limited to, the following:

Strategy & Planning (20%)

• Inform the strategy for how performance management, career pathing, and succession planning will be designed and embedded into the employee experience in a way that drives a human-centered and high-performing culture 
• Manage the collection of organization-wide engagement data and data on performance management, career pathing, and succession planning initiatives through biannual and pulse surveys, focus groups, and direct engagement with staff; evaluate the effectiveness of these programs/initiatives and share findings and insights for collaborative planning and actioning

Experience Design & Delivery (65%)

• Operationalize organization-wide performance management, career pathing, and succession planning programs and processes by leading program design, communications management, and resource development and training and one-on-one support for staff at all levels
• Design and deliver high-quality experiences - such as live and self-paced trainings, presentations, and/or focus groups - to build buy-in, awareness, and fluency in these programs and processes
• Collaborate closely with stakeholders (e.g., People Operations, Talent Acquisition, DEIJ, managers, and team leads) to ensure the seamless delivery of and implementation of core programs and processes and a best-in-class experience for staff

Trusted Partner (15%)

• Support people of diverse backgrounds and experiences operating within and adding to Merit America’s culture
• Serve as a point of contact for staff needing guidance on core programs and processes

Skills and Competencies

The Talent Management Lead must demonstrate the following skills and competencies:

• Track record of implementing innovative talent programs and initiatives (e.g., performance management, career pathing, and/or succession planning) that drive a human-centered culture and high-performance culture at an organizational level
• Demonstrated understanding of program design/management and change management
• Ability to use data to drive the employee experience, including provide nuanced data analyses for cross-functional decision making and planning
• Ability to manage multiple, complex projects simultaneously, while collaborating with cross-functional stakeholders and appropriately prioritizing critical path items
• Demonstrated ability to center DEIJ in talent/talent management work - both in planning and execution
• Strong communication skills, both verbal and written and demonstrates strong interpersonal skills across lines of differences
• Sense of deep personal responsibility for our collective success
• Be energized by our organizational mission - to provide a pathway to family-sustaining careers for low-wage workers
• Proven history of living within our values

Nice to Have: 

• Proven results in managing a team and/or managing more than 1 layer in an organization/company
• Experience working with employee experience/engagement platforms (e.g., Culture Amp, 15Five)

Other Logistics 

• This position is full-time: 4-day work week (Fridays are an operating day if there is a holiday closure during the week)
• Location:  Remote
• Salary:  $98,800
• Application will close on Wednesday, 12/20 at 11:59pm ET

Our goal is to have competitive and equitable compensation.  We have a market-based compensation approach, which means we benchmark each role from reputable data sources. We compare our benchmarks against similarly sized non-profit organizations with comparable annual budgets and geographical areas. We pay the same rate for the same roles and adjust to comply with statutory mandates.