What are the responsibilities and job description for the Online Sales Consultant - Pensacola, FL position at Meritage Homes?
Responsibilities
The Online Sales Consultant will respond to new home sales phone calls, emails, web inquiries and chat inquiries and directs pre-qualified leads to the appropriate sales office at a Meritage Home community. Serve as the first point of contact and local market expert in for all new leads and as the liaison between new homebuyers and the onsite sales associates.
This position is based in our Gulf Coast Division and open to candidates in the following locations : Pensacola, FL, Gulfport, MS, Mobile, AL .
The Online Sales Consultant will be responsible for :
- Respond to all internet leads immediately, upon initial request for information.
- Respond to caller inquiries immediately or at maximum within 1 hour from initial call.
- Engage with chat inquiries immediately during designated business hours.
- Build rapport with the prospective buyer, or buyer's agent answer questions, take them through the discovery process, highlight energy efficient features, community amenities, and special features, review the variety of plans and customizable options, or otherwise provide the prospective buyer or realtor with enough information to generate further interest.
- Utilize lead management software (Salesforce) to manage and nurture leads and realtors through a series of follow-up to maintain continuous engagement and uncover incremental sales.
- Utilize strong prospecting skills to work all leads until they are ready to move to the next phase of the sales process.
- Schedule initial appointment between the customer with or without a realtor, and Sales Associate.
- Initiate and maintain email drip / nurture campaigns using Salesforce CRM.
- Maintain relationships with on-site Sales Associates through regular contact, attend sales rallies and participate in ongoing training.
- Coordinate with the Marketing Department to maintain the accuracy of the information on the website and all internet related marketing.
- Responsible for product and community knowledge to assist in generating internet leads.
Concept of Community
Know size, number of homes, future plans and restrictions.
Plans, features, pricing, warranties, etc.
Maintain knowledge of local markets, Real Estate laws / rules, local and national trends, any government proposed regulations, and economic trends related to the home-buying industry.
earlycareer
LI-SD1
Qualifications
Education :
Experience :
Technical Skills :
Interpersonal / Communication Skills :
Judgment :
Mental Abilities :
UNIQUE REQUIREMENTS :
Travel :
Work Environment :
Work Schedule :
Overview
Are you looking for an incredible career opportunity? Then Meritage Homes is the place for you! From the homes we build to the careers we offer, we are focused on delivering a Life.Built.Better.. Meritage is committed to building energy-efficient and affordable entry-level and first move-up homes across the US. We are looking for candidates who are excited about furthering their careers, as well as bringing their authentic self every day to be part of an inclusive organization. Meritage was certified a Great Place To Work for a second year in a row, and is currently ranked on Fortune's Best Workplaces listings in the categories of Construction, Women and Parents. As a top 5 public homebuilder with over 180,000 homes delivered in its 38-year history, Meritage is looking for professionals who are self-starters and want to help our organization grow by providing new and innovative ideas.
When joining Meritage Homes, you and your career can benefit in several ways, including :
