Leasing Agent and Administrative Assistant

Overview
We are seeking a motivated, polished professional with a strong desire to provide excellent customer service to join our dynamic team. In this role, you will be responsible for facilitating the leasing process for residential or commercial properties, ensuring a smooth experience for potential tenants. You will leverage your customer service skills and sales acumen to build strong relationships with future and current residents while maintaining accurate records and data entry.

Duties

• Conduct property showings and provide comprehensive information to prospective tenants.
• Manage the leasing process from initial inquiry through contract signing, ensuring all documentation is completed accurately.
• Utilize management software to track leads, follow-ups, and tenant interactions.
• Perform data entry tasks related to tenant applications, contracts, property listings, tenant service requests and communications.
• Address tenant inquiries and concerns promptly, employing effective conflict management techniques when necessary.
• Maintain organized files for all leasing activities, ensuring compliance with company policies and legal requirements.
• Collaborate with the property management team to ensure properties are well-maintained and ready for showings.
• Exhibit strong phone etiquette in all communications with clients, vendors, and team members.

Requirements

• Positive attitude and professional demeanor.
• Valid Driver's License and the ability to travel throughout the company portfolio.
• Proven experience in customer service or sales roles; prior experience in property leasing is a plus.
• Strong conflict management skills with the ability to handle challenging situations professionally and with empathy.
• Excellent data entry skills with attention to detail and accuracy.
• Familiarity with office procedures and property leasing processes is preferred.
• Strong communication skills, both verbal and written, with an emphasis on phone etiquette.
• Ability to work independently as well as part of a team in a fast-paced environment.

Join us as a Leasing Agent and contribute to creating positive experiences for our clients while helping them find their ideal properties!

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Caro, MI 48723 (Required)

Ability to Relocate:

• Caro, MI 48723: Relocate before starting work (Required)

Work Location: In person

Salary : $18