What are the responsibilities and job description for the Supervisor of Client Service Representatives position at Meritus Health?
Under the general direction of the Vice President of Revenue Cycle and Clinical Support Services and the direct supervision of the Manager, Home Medical Equipment, manages the daily operations and functions of the unit. In collaboration with the VP and Manager, plans and implements the services of the business unit and is responsible for all scheduling, staffing, clerical and financial operations. Includes training and updating all new staff and providing oversight and maintenance of the Special Needs/Enteral Program.
Education – High school graduate or the equivalent.
Experience – Recent experience in health care field. Experience in medical supplies/equipment retail sales or equivalent customer-oriented retail sales required. One-year supervisory experience in a medical setting preferred.
Licensure/Certification – Certification to custom fit for orthosis compression support hosiery, mastectomy products and related products preferred.
Knowledge/Skills/Abilities – Typing skills and working knowledge of medical terminology required, and knowledge of basic computer applications preferred. Must demonstrate good communication skills in work environment.
Caring for Our Team
We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the first day of the month following 30 days of employment, along with life insurance, short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.
Strength Through Diversity
Meritus Health believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Meritus Health, and we expect a record of achievement and advancement as we meet our mission.
Our commitment to equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to create joy at work and reach their potential.
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
