What are the responsibilities and job description for the Automotive Service Manager position at Merlin Complete Auto Care?
Merlin's Complete Auto Care is seeking a highly motivated and experienced Automotive Service Manager to join our passionate team at our DeKalb, IL location.
GREAT PAY
This position will make a base annual salary of $55,000 - $80,000 plus bonuses and profit sharing which will come out to $100,000 per year. You'll have uncapped earning potential!
EXCELLENT BENEFITS
As a team member you'll be able to enjoy benefits such as PTO, medical, dental, a retirement plan, and paid uniforms.
INTRIGUED?
Keep reading to learn more about this position!
YOUR NEW ROLE AS AN AUTOMOTIVE SERVICE MANAGER
This position will work 5 days per week. We're closed on Sundays.
Your primary responsibility will be to understand our clients' problems and effectively communicate their needs to our dedicated staff. By leveraging your exceptional customer service skills, you will ensure that our customers receive the highest level of satisfaction through timely and satisfactory service delivery. You will play a crucial role in scheduling appointments, processing orders, and monitoring delivery to ensure efficiency and adherence to deadlines. Additionally, you will be responsible for handling any customer complaints that may arise, utilizing your problem-solving abilities and empathetic approach to address their concerns promptly and effectively. By maintaining open lines of communication with both customers and staff, you will contribute to the overall success of our service department and uphold our commitment to excellence.
REQUIREMENTS
- Automotive repair estimating and labor time catalog experience
- Customer service experience
- Retail sales experience
- Valid driver's license
- High energy level and good work ethic
ABOUT OUR FAMILY AT MERLIN'S COMPLETE AUTO CARE
At Merlin's, we're more than a repair shop; we're a family of car enthusiasts on a mission to provide top-notch service. Our facilities are not just spaces; they're realms of expertise where ongoing technical and management training programs keep us at the forefront of the automotive world. We believe in career advancement, offering opportunities for growth, a Home Ownership Program Assistance, and an Employee Ownership Program. Join us in DeKalb, IL, where the magic happens, and every day is a chance to explore your automotive prowess.
If you think this role will suit your needs, great! Applying is a piece of cake. You can finish the entire application in less than three minutes. Good luck - we're excited to meet you!
Salary : $55,000 - $80,000
