Demo

Systems Trainer

Merril Gardens
Seattle, WA Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 4/28/2025

Systems Trainer

Are you passionate about empowering others through technology and training? Do you thrive on developing engaging learning experiences that drive user success? If so, Merrill Gardens invites you to apply for the Systems Trainer position! Join our team and help deliver top-notch training and support to team members across all departments.

Family means everything to us. We are a fifth-generation family business that values community, connection, and long-term commitment to our team members. For over 30 years, we've built an inspiring environment where our employees and residents thrive together. Join our family and apply today!

We offer our employees :

  • Highly competitive pay!
  • Benefits including medical, dental, vision, 401(k) with generous company match, vacation & sick time, holidays, and more!
  • Tuition Reimbursement!
  • A stable career with a long-term company committed to our team members for over 30 years.
  • A rapidly growing company with opportunities for advancement!

Our Systems Trainers are responsible for :

Training & Development :

  • Designing and delivering customized training programs, including eLearning courses, user manuals, and quick reference guides.
  • Leading one-on-one coaching sessions, small-group workshops, and large-scale training events.
  • Conducting needs assessments, gathering feedback, and refining training content.
  • Managing new hire onboarding and coordinating training schedules.
  • Support & Troubleshooting :

  • Providing advanced user support, troubleshooting system issues, and resolving customer support requests.
  • Responding to service tickets promptly and ensuring timely resolution of technical issues.
  • Collaboration & Continuous Improvement :

  • Working cross-functionally with management and IT teams to stay ahead of system updates and policy changes.
  • Recommending operational improvements and best practices.
  • What You Bring :

    Education & Experience :

  • Bachelor's degree in information technology, business, education, or a related field.
  • Proven experience in software training, instructional design, or a similar role.
  • 2-5 years of systems training experience required.
  • The pay range for this position will vary based on qualifications, experience, education, additional certifications, and other objective factors. Hiring at the maximum is not typical to allow room for future salary growth.

    Join Merrill Gardens as a Systems Trainer and help shape the learning journey of our team members while building a meaningful and rewarding career.

    Yes, You Can have a meaningful Career!

    Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.

    Merrill Gardens is an Equal Opportunity Employer.

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