Job Description
Job Description
Benefits :
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
GENERAL POSITION DESCRIPTION :
This is an Inside Sales role that requires you to be able to close business in the Residential House Cleaning industry.
No Call calling - you will respond to hundreds of leads that come in requesting service.
The ideal person is smart, organized, motivated, social, friendly, honest and team player that can close business. This is a relationship, soft sell business, and all prospects call us as we are the leader in the industry.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO :
Respond promptly to 200-400 incoming leads per month via the phoneQualify leads to ensure all leads are in your territory or pass to the other locationsMake over the phone sales presentations to most ongoing service prospectsProfessionally and accurately present Merry Maids service to prospective customers.Document all sales activities in companies CRM system (Salesforce.com)Determine the price for cleaning services using company pricing policies.Create and send Sales quotes for customersFollow up on all leads for Merry Maids service with letters, e-mails, or telephone calls.Contact customers after the service is performed to ensure customer satisfactionCall prior lost clientsMaintain all sales activity records.Close at least 20-40 new ongoing clients per monthThis is a fully time position and will require some evening and weekend sales appointmentsREQUIREMENTS :
Close the businessAct in a professional manorBe reliableDress in a Merry Maids UniformAbility to build customer relationships quickly and provide appropriate levels of customer service.Ability to effectively communicate both orally and in writing.Possesses excellent listening skills, empathy, and a high level of customer service orientation.Computer literacy and proficiency in desktop / tablet applications such as MS Word, MS Excel, and MS Outlook.Ability to prioritize and handle multiple functions at the same time with exceptional organizational skills.You may be asked to make in person sales presentations needed, but rareDemonstrated problem solving and attention to detail.Ability to close a sale on the first meetingAbility to pass criminal background check and pass drug screeningEDUCATION, EXPERIENCE, AND CERTIFICATIONS :
High school diploma or equivalent required.Sales or Customer Service background preferred.PHYSICAL / MENTAL REQUIREMENTS :
Ability to drive to and from various prospects and clients sites as needed.Ability to withstand regular physical contact with dog and cat hair, mold, dust, mildew and cleaning solutions.Regularly required to stand; walk and talk or hear.Ability to operate a computer, email and other software applicationsAbility to close a saleCOMPENSATION :
Earning are expected to be $40-50k with strong upside for outstanding performanceCompensation is compensatory to your experience.You will receive a Salary and a unit bonus based on each saleYou would be also eligible for monthly Quality bonuses and Growth incentivesBENEFITS :
This Merry Maids Franchise is privately owned and is one of 4 locations with offices in Maryland, Kentucky, Knoxville and IndianaWe offer Medical, Dental and Vision Insurance2 weeks PTO during the first yearPaid HolidaysWe promote from withinThis Job Description is intended to describe the general nature and level of work performed by those assigned to this position. This is not a comprehensive list of all responsibilities, duties, skills, efforts, and conditions associated with this position. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Salary : $40,000 - $50,000
