Server

Description

Job Status: Part-time

FLSA Status: Non-Exempt

Work Schedule: Varies

Reports To: General Manager

Amount of Travel Required: N/A

Messina Hof Company Overview:

Established in 1977, Messina Hof was developed from a family owned and operated vineyard and winery in Bryan, Texas. Messina Hof is dedicated to high quality world-class wine production and genuine hospitality in its winery and resort facilities located in Bryan, Fredericksburg, Grapevine, and Richmond, Texas. Messina Hof has doubled in size since 2012, and its annual wine production has grown to 200,000 gallons. Messina Hof’s continued dedication to innovation, excellence, and family traditions is exemplified in its premium wines of distinction and landmark wine country destinations. It has also been continuously named the most awarded winery in Texas. Messina Hof is made up of a team of honest and passionate people of character that desire to be part of a rapidly growing company in an exciting and thriving industry.

POSITION SUMMARY

As a Messina Hof Harvest Green Server, you will need to have a positive attitude and ability to work well under pressure in a fast-paced environment with server assistants, cooks, and other staff. You will be taking food and drink orders, ensuring all tables are served properly with Messina Hof’s Expectations of Hospitality.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Execute high levels of customer service at all times.
• Take food and drink orders from customers accurately and with a positive attitude
• Accurately enter orders into the Point-of-Sale System
• Engage with customers in a friendly manner
• Convey knowledge and expertise of the menu and history of Messina Hof to make suggestions
• Promote dinners, events, parties and repeat sales at Messina Hof Harvest Green
• Responsible for Messina Hof’s high standard of cleanliness and organization in all areas of Messina Hof Harvest Green.
• Collect payments and ensure cash control policies are followed
• Assist the Direct to Consumer (DTC) department with quarterly Wine Club packaging
• Assist in all in-house Wine Club and VIP events to create lasting relationships with our members
• Assist in maintaining and auditing inventory by unloading monthly deliveries from our Estate Location
• Perform other duties as required including assisting other departments as needed

Qualifications

POSITION QUALIFICATIONS

Competency Statement(s)

• One to two years’ experience in the restaurant industry
• Able to use a personal computer for register transactions
• Good communication skills, personnel skills, highly motivated, and highly organized
• Must be detail oriented and able to coordinate various activities simultaneously.  Must have excellent organizational skills and ability to work independently
• Must have good written and oral communication skills
• Must have basic wine knowledge to help customer service
• Ability to deal with guests, co-workers, and business associates in a courteous and professional manner.  Must be people and hospitality oriented
• TABC Certificate & Food Handler's Certificate 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job the employee is regularly required to talk or hear.  The employee is frequently required to stand, walk and sit.  The employee is occasionally required to reach with hands and arms and stoop, kneel, and crouch.  The employee must frequently lift and/or move up to 50 pounds.  The employee is frequently required to stand for long periods of time.  The employee is frequently required to climb up and down stairs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The noise level in the work environment is usually moderate.

Messina Hof Wine Cellars, Inc. is an equal opportunity employer and a drug-free workplace.