What are the responsibilities and job description for the Inside Sales Representative position at Messing Roofing & Construction?
With more than 5000 residential roofs installed over 40 years, we have an unbeatable reputation for satisfying our customers. We pride ourselves on the highest quality workmanship and exceptional customer service. We need you to help grow and continue our legacy of success. We are currently looking to expand our ever-growing Sales Team by hiring a motivated Inside Sales Representative to support our customers and sales representatives.
Responsibilities:
- Handle inbound and outbound sales calls to engage with potential customers.
- Qualify leads, provide estimates, and schedule appointments for field representatives.
- Follow up on leads and past customer inquiries to maximize sales opportunities.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Maintain open communication with our sales representatives
- Collaborate with the sales and operations teams to ensure seamless project execution.
- Provide customers with product knowledge and roofing service options.
- Meet and exceed sales targets and performance metrics.
- Address customer questions and concerns in a professional and timely manner.
Qualifications
- Previous experience in inside sales, customer service, or a related field preferred.
- Strong phone presence and excellent verbal and written communication skills.
- Ability to build rapport with customers and close sales over the phone.
- Basic knowledge of roofing materials and services is a plus (training provided).
- Proficiency in CRM software and Microsoft Office Suite.
- Goal-oriented mindset with the ability to work in a fast-paced environment.
- High school diploma or equivalent required; additional education in sales or business is a plus.
Key Traits
- Must have a positive and self-driven attitude.
- Good character and morals
- Great communicator via in-person and phone
Why Messing Roofing?
- We are a family-owned business who believe people are our best asset.
- Our employees come first.
- We provide the opportunity for continued learning and growth.
- We provide extensive on the job training.
- We care about our customers
Benefits
- Paid Time Off
- 401k with 5% matching
- Health and dental plans available
Salary : $60,000 - $80,000
