Integrity Operations Manager

Every day, people come to Meta to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta’s Global Operations team exists to help them.This role is on the Integrity Operations team within Global Operations. The team collaborates closely with product, engineering, legal/policy, law enforcement and non-governmental organization partners around the world to combat issues including sexual exploitation (child / adult) and human exploitation on our platforms. The role is a great opportunity to work on a high-impact, mission-driven team that is well-resourced and strongly supported by the broader organization.We are seeking a resilient self-starter who is eager to learn, collaborative and a proven team leader and influencer. We're targeting an intellectually curious and individual who excels at operating in ambiguity — a strategic thinker with proven track record of success in analytical and problem-solving skills. You have a passion for developing others and bring out the best in your teams. You will work directly with our cross-functional team (engineering, product, etc.), as well as all of the teams within Global Operations, to execute against our global safety operations and processes.This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material (i.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing).

Integrity Operations Manager Responsibilities:

• Lead and enable a high-performing team to deliver on goals by providing superb 1:1 support, and enabling scalable solutions
• Provide mentorship, guidance and career development to members of your team
• Help shape team strategy and vision, establish team goals and work with direct reports and leaders across the organization on strategies for executing, measuring progress and sharing results
• Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to implement next-generation community experiences through process, policy and product improvements
• Effectively zoom in and out to address near term business needs as well as setting a long-term strategy for integrity efforts
• Build strategic relationships with global and cross-functional partners to drive improvements to the community support experience
• Communicate process, policy and product concepts effectively to leadership, business and cross-functional partners
• Work with potentially graphic and objectionable content

Minimum Qualifications:

• 6 years of experience working in operations, domains such as online operations, informational systems, compliance, risk management, policy, legal operations or management consulting
• 2 years of experience in people management or leadership
• Demonstrated experience influencing across functional boundaries and/or globally
• Analytical and problem-solving experience
• Experience working with potentially graphic and objectionable content

Preferred Qualifications:

• Experience in Trust & Safety, Risk Operations, or Investigations
• BA/BS degree or higher

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.