What are the responsibilities and job description for the Quality Manager position at Metal Flow?
Metal Flow is a rapidly growing, innovative metal forming company with extensive value-added manufacturing technologies focused on bringing value to customers and to the community we serve.
The people of Metal Flow Corporation are deeply committed to providing the highest quality processes and products to customers around the world. We produce high volume, technically sophisticated custom metal components through the deep draw process using a variety of metals, and are actively seeking candidates who have an interest in working in a precision environment to create safety critical, quality product that serves primarily the global automotive industry. Successful team members will thrive in a fast-paced production environment while still maintaining organization, attention to detail, and a quality focus.
Metal Flow Offers:
- Career Advancement and Competitive Wages
- Medical / Rx / Vision / Dental / Life / Disability / Flex Spending Plan (Health & Dependent Care)
- Company Paid Short Term Disability and Basic Life
- Company Paid Health Savings Account Contribution
- Company Funded Child Care Discount Program
- Pine Rest Employee Assistance Program
- 401(k) Plan
- Paid Time Off
- Immedidate eligibility for 10 Paid Holidays
- Air-Conditioned Plant
- Free Uniforms and washing services!
- Family Summer Picnic, Holiday Party, and other Celebratory Events
- Recognition Committee and team member engagement programs
- Safety Committee and Environmental Committee participation opportunities
- Balance Program - Reimbursement of up to $100 for any 1 wellness experience on an annual basis
- 24/7 Onsite Fitness Center
- Quarterly Performance Sharing Program
- Education & Apprenticeship Opportunities
- Tuition Assistance Program
- Tool and Die Maker 4 Year Apprenticeship Programs
- Maintenance Apprenticeship Program
Metal Flow is an Equal Opportunity Employer. Metal Flow Corporation is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. In addition to federal law requirements, Metal Flow Corporation complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Metal Flow Corporation expressly prohibits any form of workplace harassment based on race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. The company also prohibits retaliation against any employee who makes a complaint or participates in an investigation regarding possible EEO violations. If you require a reasonable accommodation to assist with any part of the application and/or hiring process, please contact us at hr@metalflow.com.
Metal Flow participates in the E-Verify program, a service of the U.S. Department of Homeland Security and the Social Security Administration. As part of our commitment to a lawful workplace, we use E-Verify to confirm the employment eligibility of all new hires. Applicants must provide documentation that establishes their identity and eligibility to work in the United States. The E-Verify system will be used to verify this information. For more information about E-Verify, please visit the E-Verify website.
Position Overview:
We’re looking for a Quality Manager to oversee and drive the effectiveness of our Quality Management System. This leadership role is responsible for ensuring compliance with TS16949 standards and customer-specific requirements while maintaining a high standard of quality across all products and processes. The Quality Manager will also lead a talented team and collaborate with multiple departments to meet business objectives and customer expectations.
Key Responsibilities:
- Team Leadership: Supervise and develop the Quality team, including Quality Technicians, Engineers, and Sort/Audit personnel, fostering a high-performance environment.
- Strategic Vision: Review company processes at a Macro-level to influence the strategic plan and offer exceptional quality results.
- Customer Issue Resolution: Act as the primary point of contact for customer quality issues, ensuring that complaints are logged, analyzed, and resolved in a timely and effective manner.
- Continuous Improvement: Drive continuous improvement initiatives across all quality processes, promoting the use of Lean Manufacturing, problem-solving techniques (8D, 5-Why), and best practices to enhance efficiency and effectiveness.
- Cross-Functional Collaboration: Work closely with Manufacturing, Operations, Engineering, Sales, and other departments to address quality challenges, improve product quality, and meet production goals.
- Material Review & Nonconforming Product: Lead the Material Review Board and oversee the resolution of nonconforming materials to ensure products meet customer requirements.
- External Customer Engagement: Visit customers to understand their quality expectations and share relevant insights with internal teams to improve customer satisfaction.
- Reporting: Provide regular updates to the VP of Manufacturing who oversees this position.
Minimum Qualifications:
- Education: 4-year technical degree (or equivalent experience)
- Training & Certifications: Familiarity with MS Office suite, Project Management tools, Lean Manufacturing, and quality problem-solving methods (8D, 5-Why). ASQC certification is a plus. Experience with Plex UX is a bonus!
- Experience: Minimum of 10 years in a quality leadership role, with automotive industry experience preferred.
- Skills: Strong leadership, problem-solving, and communication skills. Experience with quality management systems and customer-focused quality assurance is essential.
Certifications/Policy Competence & Awareness:
- Metal Flow Corporation is a certified quality manufacturer.
- The relevance and importance of your work responsibilities and job requirements on the quality of Metal Flow products is extremely important as we work to provide quality products and services to our customers.
- Metal Flow Corporation has achieved environmental recognition by obtaining ISO14001 certification.
- Metal Flow team members should work to minimize the company’s impact on the environment in all daily activities.