Account Manager

Who we are:

Metaprise provides an AI-powered AR/AP solution designed to help businesses focus on what truly matters: making money. Leveraging the world’s largest operating database and intelligent profit models, Metaprise empowers businesses to optimize their revenue streams and profit paths. We provide global receiving accounts for businesses that can collect payments from anywhere in the world. Metaprise enables you to enhance cash flow, streamline operations, and drive sustainable growth across global markets.

We are seeking a dynamic and results-driven Account Manager to join our team. In this role, you will be responsible for both closing new business deals (new logos) and managing existing client relationships. You will act as a trusted advisor to clients, helping them achieve their financial goals while driving revenue growth for the company.

Responsibilities:

A. New Business Development (Hunting):

Prospecting and Sales Process Management:

• Work closely with AE team to identify and target potential new clients in key industries or regions.
• Conduct product demonstrations and articulate the value proposition of our software.
• Manage the full sales cycle, from initial contact to contract negotiation and closing.

Pipeline Management:

• Build and maintain a robust sales pipeline using CRM tools (e.g., Salesforce).
• Track and report on sales activities, forecasts, and results.

Collaboration with Marketing:

• Work closely with the marketing team to leverage campaigns, events, and content for lead generation.
• Provide feedback on market trends and client needs to refine sales strategies.

B. Client Relationship Management (Farming):

Account Growth:

• Build and maintain strong, long-lasting relationships with existing clients.
• Identify upsell and cross-sell opportunities to expand client accounts.

Customer Success:

• Act as the main point of contact for client inquiries, issues, and escalations.
• Conduct regular check-ins and business reviews to ensure client satisfaction and adoption of our software.

Problem Solving:

• Proactively address client challenges and work with internal teams to resolve issues promptly.
• Provide strategic guidance to clients to optimize their use of our software.

Renewals and Retention:

• Drive contract renewals and secure long-term commitments from clients.
• Monitor client health and take proactive steps to prevent churn.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• 3 years experience in end to end sales, account management, or a related client-facing role.
• Proven records of constantly meeting sales target and has strong pipeline building ability.
• Exceptional communication skills, both written and verbal, with the ability to convey complex ideas clearly.
• Strong presentation and product demonstration skills.
• Customer-focused mindset with a dedication to enhancing client satisfaction and driving success.
• Analytical mindset with the ability to identify opportunities for optimization and growth.
• Collaborative and proactive approach to problem-solving and decision-making.
• Proficiency in building relationships and influencing stakeholders at various levels.
• Experience working with AR/AP automation software or financial systems.
• Knowledge of accounting principles and practices.
• Familiarity with SaaS business models and recurring revenue strategies.

Salary Range

Base $70K to $80K

OTE $120K to $170K

Salary discussions aim to align compensation with skills and experience, recognizing that an individual's true worth goes beyond monetary considerations. We value the unique contributions each candidate brings to our team.

DEI at Metaprise

At Metaprise, all qualified applicants will be considered for employment without regard to age, disability, or medical condition; ethnicity, race, citizenship, and national origin; religion or faith; family status, pregnancy, and caring responsibilities; sexual orientation; gender identity, gender expression, and transgender identity; protected veteran status; size or any other protected basis under appropriate law.