What are the responsibilities and job description for the Customer Service position at Metasys Technologies?
Job Title : Customer Service
Job Location : Harrisburg, PA (onsite)
Job Duration : 4 Months
Job Description
Join the team as a Customer Service Representative handling Medicare appeals. You’ll assist customers by answering questions, guiding them through the appeals process, and ensuring they receive top-notch service.
Key Responsibilities :
- Answer calls and assist customers with Medicare appeal inquiries.
- Explain appeal processes and provide updates on case status.
- Document customer interactions and keep records accurate and up to date.
- Collaborate with team members to resolve complex issues.
Requirements :
