Demo

Payments Specialist -SME

Metasys Technologies
New York, NY Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 5/2/2025

Payments Specialist -SME

Remote Position

12 Month Contract

Client is seeking a skilled Banking Payments Specialist with a focus on Small and Medium Enterprises (SMEs) to join the team. The ideal candidate will play a pivotal role in managing and enhancing payment services for SME clients, ensuring efficient, secure, and innovative payment solutions. This role requires a deep understanding of payment systems, SME financial needs, and banking operations.

Key Responsibilities :

  • Payment Solutions Development :

Design, implement, and manage payment services tailored to SME clients, including domestic and international transactions.

  • Client Relationship Management :
  • Act as the primary point of contact for SME clients, providing guidance on payment processes and resolving payment-related queries.

  • Transaction Monitoring :
  • Oversee payment transactions to ensure compliance with regulatory standards and address any discrepancies or fraud concerns.

  • Product Optimization :
  • Analyse client feedback and industry trends to enhance existing payment products and identify new opportunities to meet SME demands.

  • Cross-Functional Collaboration :
  • Work with internal teams (e.g., IT, Compliance, Risk) to ensure seamless delivery of payment services and integration with banking platforms.

  • Compliance and Risk Management :
  • Ensure adherence to all relevant payment regulations (e.g., PSD2, SEPA, AML). Maintain up-to-date knowledge of regulatory changes impacting SME banking payments.

  • Training and Support :
  • Educate SME clients and internal staff on payment tools, technologies, and best practices to optimize service utilization.

    Qualifications and Skills :

  • Education :
  • Bachelor s degree in finance, Business Administration, or a related field. Advanced certifications (e.g., CPP, CTP) are a plus.

  • Experience :
  • 5 years in banking, payments, or financial services, with a focus on SME clients.

  • Proven experience with payment systems (e.g., SWIFT, ACH, Faster Payments, SEPA).
  • Familiarity with digital payment platforms and fintech solutions.
  • Skills :
  • Strong analytical and problem-solving abilities.

  • Excellent communication and interpersonal skills for client engagement.
  • Proficiency in payment technologies and banking platforms.
  • Understanding of international and domestic payment regulations
  • Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

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