What are the responsibilities and job description for the Host - The Quoin position at Method Co.?
The Host is the first line of communication with our guests; their communication style needs to be concise, clear, and courteous. Hosts at The Quoin Restaurant will be guidebooks not only for the restaurant but for the rest of what The Quoin Hotel has to offer. They will be snappy with their knowledge, quick on their feet, and calm of mind and body. They will constantly strive to expand their knowledge and willingly share with other staff members to ensure the strongest team possible.
Host Job Responsibilities:
- Strong, upbeat and positive personality
- Warmly greet all guests as they walk in the door and thank them and wish them well as they leave
- Upon arriving, the host should look through the day’s reservations and acknowledge / react to any special notes, ironing out plans to accommodate guest needs/celebrations
- The ability to communicate with management and Chefs
- Maintain proper phone etiquette, following established protocols
- Keep an organized host stand, clean and tidy as necessary
- Commitment to high standards with impeccable attention to detail
- Passion for food, beverage and hospitality
- Ability to multi-task in a high volume, fast paced environment
- Team oriented mentality
- Dependability
- Please note that this job description is not exhaustive, and additional responsibilities may be assigned as needed.
Required Qualifications:
- Outgoing, friendly personality and the willingness to learn what true hospitality is all about!
- Must have excellent written and verbal communication skills
- Must be a team player with a strong work ethic
- The ability to stand / be on your feet for long periods of time
Working Conditions/Environment
- The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
- Agility in executing fast-paced movements to navigate different areas of the property efficiently.
- The person having this responsibility may have to move, pull, carry, or lift objects weighing up to 50 pounds.
- The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.