Clinical Supervisor

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.

Responsible for staffing the clinical needs of the clinical office. Supervises all clinical and clerical personnel in the office. Provides patient care as needed. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview

Responsible for staffing the clinical needs of the clinical office. Supervises all clinical and clerical personnel in the office. Provides patient care as needed. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What You Will Do

• Develops staffing schedules and assists with staffing on-site and staffing expectation as needed.
• Plans for, develops, and maintains a well–qualified, competent staff. Assists with the recruitment, orientation, and training of staff. Insures performance appraisals and competencies are performed in a timely manner.
• Provides daily supervision to clinical staff.
• Provides patient care as needed.
• Plans, develops, implements and maintains appropriate regulatory and corporate compliance activities. Implements and monitors quality assurance indicators for areas of supervision. Insures compliance with regulatory and legislative requirements, including HIPPA, OSHA.
• Implements and monitors appropriate customer service activities. Implements corrective action plans as needed. Responds to customer service complaints and reports to management as needed.
• Promotes the flow of information by maintaining effective communication systems within and outside the department.
  
  

Education Qualifications

• Technical Degree or Diploma Nursing - LPN
• Technical Degree or Diploma Medical Assistant
• Technical Degree or Diploma Paramedic
• Associate's Degree Medical Technology
• Technical Degree or Diploma Limited Scope Radiology
  
  

Experience Qualifications

• 3-5 years Healthcare or medical office environment required
• Supervisory or Management preferred
  
  

Skills And Abilities

• Ability to understand and prepare written materials, such as financial indicators.
• Ability to communicate verbally with individuals including patients and their family members, Associates, management and physicians.
• Ability to work without close supervision and to exercise independent judgment.
• Ability to organize multiple tasks and projects and maintain control of own and other’s workflow.
  
  

Licenses and Certifications

• BASIC LIFE SUPPORT - American Heart Association
• Licensed Practical Nurse - Tennessee - Tennessee Board of Nursing
• Licensed Practical Nurse - Arkansas - Arkansas State Board of Nursing
• Licensed Practical Nurse - Mississippi - Mississippi Board of Nursing
• Emergency Medical Personnel Tennessee - Tennessee Emergency Medical Services Division
• AMT Registered Medical Assistant - American Medical Technologists
• AAMA Certified Medical Assistant - The American Association of Medical Assistants
• NHA Certified Clinical Medical Assistant - National Healthcareer Association
• NCCT Medical Assistant - National Center for Competency Testing
• NAHP Certified Medical Assistant - National Association of Health Professionals
• X-Ray Op in MD Office Tennessee - Tennessee Board of X-Ray Operators
• X-Ray Op in MD Office Mississippi - Mississippi State Department of Health
• Paramedic Tennessee -Tennessee Emergency Medical Services Division
  
  

Supervision Provided by this Position

• Supervises Clinical and Clerical Staff.
  
  

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• Associate will have frequent patient contact with potential exposure to blood and body fluids.
  
  

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Education

Technical Degree or Diploma: Nursing (Required)

Work Experience

Healthcare or medical office environment, Supervisory or Management

Certifications

AAMA Certified Medical Assistant - The American Association of Medical Assistants, AMT Registered Medical Assistant - American Medical Technologists, BASIC LIFE SUPPORT - American Heart Association, Certified Clinical Medical Assistant - National Healthcareer Association, Emergency Medical Personnel Tennessee - Tennessee Emergency Medical Services Division, Licensed Practical Nurse - Arkansas - Arkansas State Board of Nursing, Licensed Practical Nurse - Mississippi - Mississippi Board of Nursing, Licensed Practical Nurse - Tennessee - Tennessee Board of Nursing, Nationally Certified Medical Assistant - National Association of Health Professionals, NCCT Medical Assistant - National Center for Competency Testing, Paramedic Tennessee - Tennessee Emergency Medical Services Division, X-Ray Op in MD Office Mississippi - Mississippi State Department of Health, X-Ray Op in MD Office Tennessee - Tennessee Board of X-Ray Operators

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.