What are the responsibilities and job description for the Concierge Supervisor position at Methodist Retirement Communities?
Affiliated with Methodist Retirement Communities and located in Texarkana, Texas, Cornerstone is a leader in continuing care retirement living offering independent living, assisted living, memory care, skilled nursing and rehabilitation, and home health.
At MRC, our goal is to maximize the physical, cognitive, emotional, social and spiritual potential of our residents - and give confidence to those who love them. Here, residents receive the specialized care they need in a dignified, comfortable, nurturing environment, leaving them free to focus on getting more out of every day.
If this sounds like a company you would like to partner with and you have a heart and passion for serving seniors, consider joining the MRC Cornerstone team!
Cornerstone seeks a Concierge Supervisor to oversee the reception team and report to the Executive Assistant.
The two front desks in the community serve as the communication focal point. The Concierge Supervisor will ensure both coverage of the areas and the highest level of hospitality. Concierge's will be managing phone calls, greeting visitors, providing community information, managing resident transportation and outing schedules, mail services, deliveries, clerical support and assisting residents with requests.
Qualifications
- Ability to give outstanding customer service and to project a friendly courteous personality towards residents, guests and co-workers
- MS Office experience
- Multi-tasking skills
- Stable employment background
We Offer:
- Quarterly bonus program (available to full-time and part-time employees)
- Paid time off-earn and use immediately
- Time off to volunteer
- Free uniforms and training
- Discounted meals
- Free fitness center
- Employee referral program
- PayActiv - early access to wages
