What are the responsibilities and job description for the Field Service Engineer position at Methods Machine Tools, Inc.?
Company Description
Methods Machine Tools, Inc. is a leading supplier of high-quality machine tools and automation solutions in North America. With headquarters in Sudbury, Mass., and over 65 years of operation, Methods offers a wide range of products, services, and support to its customers. The company has installed more than 40,000 machine tools throughout North America and maintains partnerships with top industry brands.
Role Description
This is a full-time hybrid role as a Field Service Engineer at Methods Machine Tools, Inc. The Field Service Engineer will be responsible for providing support in electrical and mechanical maintenance, troubleshooting, technical support, preventive maintenance, and customer service. While the role is based in Sudbury, MA, travel amd overnight is required.
Qualifications
- Field Service and Technical Support skills
- Experience in troubleshooting and preventive maintenance
- Customer Service skills
- Strong problem-solving and critical thinking abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Technical degree or certification in related field
