What are the responsibilities and job description for the Sales and Operations Coordinator position at Metrie?
Who We Are
North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.
Why should you work for Metrie? With us, you are more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.
Watch this video to see why our employees feel like they truly belong here: Metrie's Brand Purpose
What You’ll Do
Are you a dynamic, customer-focused professional with a passion for sales and operations? We’re seeking a motivated Sales and Operations Coordinator based in our Anchorage, Alaska branch to provide crucial inside sales, purchasing, logistics, and operational support for this region. This exciting role is key to delivering exceptional service to our customers and ensuring smooth operations across multiple departments.
In this position, you’ll have the opportunity to build and nurture positive relationships with customers, stay ahead of the curve on the latest products, sales procedures, and market trends, and contribute directly to the success of the sales team. You’ll work closely with the Market Manager and collaborate with both customers and team members to drive efficiency and satisfaction.
Location: This position is based out of our Anchorage, Alaska branch and will be on-site five day a week.
Responsibilities
Inside Sales Support
In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full- time position at Metrie. The base pay range for this role is set at $58,000 to $65,000. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.
Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.
Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer.
;
North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.
Why should you work for Metrie? With us, you are more than just a number. We work hard to create a home for our Metrie family where you are empowered to be your best every day. Your contributions matter to us! We take pride in our culture of learning, ownership, and one team, and are committed to cultivating a diverse and inclusive workplace for everyone.
Watch this video to see why our employees feel like they truly belong here: Metrie's Brand Purpose
What You’ll Do
Are you a dynamic, customer-focused professional with a passion for sales and operations? We’re seeking a motivated Sales and Operations Coordinator based in our Anchorage, Alaska branch to provide crucial inside sales, purchasing, logistics, and operational support for this region. This exciting role is key to delivering exceptional service to our customers and ensuring smooth operations across multiple departments.
In this position, you’ll have the opportunity to build and nurture positive relationships with customers, stay ahead of the curve on the latest products, sales procedures, and market trends, and contribute directly to the success of the sales team. You’ll work closely with the Market Manager and collaborate with both customers and team members to drive efficiency and satisfaction.
Location: This position is based out of our Anchorage, Alaska branch and will be on-site five day a week.
Responsibilities
Inside Sales Support
- Develop and maintain positive customer relationships.
- Work closely with the Sales team as well as a liaison with the Operations team to ensure customer satisfaction.
- Effectively represent Metrie’s interests when engaging with customers, the community, employees, and suppliers.
- Drive sales within our current and prospective account base.
- Resolve customer issues or concerns in a timely manner.
- Ensure that efficient purchasing processes and tools are used to synchronize market demand with supply each month.
- Analyze inventory needs based on sales trends and levels and place and receive purchase orders to maintain optimal stock and meet turnover goals.
- Work in tandem with the regional team and Purchasing Manager to insure purchasing plan supports yearly margin budgets.
- Communicate and coordinate with local dedicated, or outsourced, carriers the day-to-day shipping requirements to meet customer expectations.
- Communicate and coordinate with local dedicated, or outsourced, carriers the day-to-day shipping requirements to meet customer expectations.
- Collaborate with sales and operations to satisfy our customers’ service expectations. Communicate daily with our operations team to stay updated on warehouse capacity, any discrepancies in order fulfillment, and under minimum thresholds.
- Schedule and maintain a balanced inbound shipping schedule with the ability to prioritize the deliveries based on SKU velocity.
- You have a successful track record of collaborating with customers & team members
- You have prior sales and customer support experience.
- You have excellent organizational skills and effective time management
- You demonstrate exceptional verbal and written communication skills
- You are proficient with web-based computer services such as Microsoft Office Suite (Word, Teams, Outlook, Excel). Prior SAP experience is an asset.
- You have a bachelor’s degree or equivalent work experience.
- You are familiar with building industry and construction practices
- You have a “can do” attitude and approach.
- You love to learn. You are passionate about growing your knowledge and skills.
- Values matter to you. You bring your true self to work and live by our values – passion, respect, integrity, collaboration, and excellence
- A collaborative work environment with a clear strategy and goals
- A competitive base salary and profit-sharing program
- Comprehensive benefits package - medical, dental, eye care and life insurance - Benefits start first of the month following hire
- 401k Retirement Savings Plan - Up to 4% match, 100% vested after 6 months
- Challenging and meaningful work, and the chance to participate on cross- functional teams across the company
- Development opportunities - We recognized potential in our people and strive to offer numerous opportunities for advancement, training, and personal growth
- Family-oriented culture, focused on putting our people
In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full- time position at Metrie. The base pay range for this role is set at $58,000 to $65,000. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.
Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.
Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer.
;
Salary : $58,000 - $65,000
