Inspections Supervisor

Job Description

Job Description

Description : Company

Metro Fire and Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

Great company culture and room for growth.

The Inspections Supervisor will primarily be responsible for working closely with the Inspections Manager and oversee a group of Lead Inspectors, Inspectors, and Inspectors in training by coaching, developing and sharing knowledge and experience to enhance performance and career trajectory. In addition, the Supervisor will go out and perform field work along with Inspectors. A variety of tasks will be performed, including but not limited to, servicing, inspecting, and testing sprinkler and fire alarm systems to the prescribed standards, identifying code and non-compliance issues to the proposed scope of work and provide quality inspections.

Responsibilities

Supervise a team of inspectors in performing routine inspection, testing, and preventative maintenance

Serve as primary point of contact and ensure customers receive quality customer service

Handle customer service complaints

Lead, coach, and develop Lead Inspectors and Inspectors and effectively address conflict; provide specialized training to each Inspector and trainee

Confirm inspector’s schedules and specific task-related responsibilities daily

Work with Schedule Coordinator, Project Manager, Office Administrative staff, and customers, as needed, to resolve any complications and for clarification of inspections

Lead a team of inspectors to complete medium to large contracts / projects

Perform test and inspect service as needed to achieve department goals

Perform troubleshooting, service, and minor repairs as necessary

Ensure all paperwork is completed with precision and inspectors only perform the work within project scope

Review inspection results with customer during post inspection interview

Ensure complete closeout of work orders and submittal of inspection reports so that the project can be billed in full

Share experience and knowledge with Inspectors who have less knowledge and experience

Responsible advocate of Metro Fire and Inspections Department policies as well as safe work practices

Perform other related duties as assigned or required

Requirements :

Valid Driver’s License

5 years prior work experience

Prior experience working in construction

Ability to work flexible hours, including overtime as needed

Able to carry and move tools and equipment up to 50-70 lbs.

Able to work in unusual and sometimes difficult positions – climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.

Ability to analyze deficiencies and provide appropriate solutions

Knowledge of NFPA standards

Ability to explain and discuss setbacks in a candid and honest manner

Excellent verbal and written communication skills

Organized, systematic and adherent to deadlines

Excellent judgement and analysis skills

High precision / detail-oriented

Working knowledge of Microsoft Office (Excel, Outlook, Word)

Preferred

NICET Level II FA / SP

CSA Certification

OSHA Certification

Knowledge working in ProfitZoom, Building Reports, and Paylocity

Benefits

Medical

Dental

Vision

Paid Time Off

Paid Holidays

401(k) matching