What are the responsibilities and job description for the Sales/Will Call Associate position at Metro Fire + Security?
Metro Fire Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.
From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.
Great company culture and room to grow.
The Sales/Will Call Associate is primarily responsible for managing and operating the fire extinguisher and Knox products at the Will Call counter. As a Retail Sales Associate you will undertake a variety of tasks such as, but not limited to, processing new orders, assisting customers, and processing payments.
Responsibilities
Process new orders
Contact customers for order pickup.
Process payments
Complete invoices
Prepare invoices for repair, service, and purchase of fire extinguishers.
Prepare invoices for Knox products
Communicate with other departments to fulfill orders.
Process credit cards, check and cash payments.
May have other responsibilities if needed
Requirements:HS Diploma/GED
Professional attitude and appearance
Able to work 7:15AM – 3:45PM
Possess strong customer service skills.
Microsoft Office
Able to start work at scheduled time, end work at scheduled time, follow-up on all missed calls, answer all incoming calls, etc.
Organizational Skills: Ability to stay organized to maintain accurate record keeping.
Excellent Communication Skills: expresses self clearly and effectively when speaking and writing with internal and external customers.
Multi-task: Ability to prioritize and manage multiple responsibilities simultaneously.
Benefits
Medical
Dental
Vision
Paid Time Off
Paid Holidays
401(k) matching
