What are the responsibilities and job description for the BDC Representative – Sales and Service position at Metro Ford?
Grieco Ford of Raynham has immediate openings for our BDC (Business Development Center) department for both Sales and Service. Our Business Development Reps earn an excellent income and enjoy the benefits of working with a successful and progressive family-owned dealer group.
Main purpose of job: To be directly responsible and accountable for making qualified appointments from phone & internet leads and previous customers. Must maintain excellent customer satisfaction and make sure notes are in the customer’s file.
Responsibilities Include:
• Generates business through daily traffic, repeat and referral prospects and outside sources.
• Maintains excellent customer satisfaction.
• Completes daily tasks set by the manager.
• Explains fully product performance, application, benefits
• Completes all required product and sales training through the factory, dealership and
corporate office.
• Fields incoming calls effectively using designated scripts.
• Performs other administrative duties as assigned by management.
• Maintains high ethical standards in all actions.
• Maintains clean, professional appearance at all times.
Full Benefits Package Including: • Health Insurance (Medical, Dental & Vision) • Life Insurance (Whole & Term) • Short/Long Term Disability Insurance
• Aflac
• Paid Holidays • Vacation Paid Time Off (PTO) Will match existing vacation time at start • Discounts on new/used vehicles including service & parts for family & friends across company brands. Apply in person or online. EOE and drug-free work place.