What are the responsibilities and job description for the Account Manager position at Metro One LPSG?
Description
Metro One Loss Prevention Services Group, Inc. is seeking an Account Manager for its rapidly expanding Logistics Security Division. Metro One currently provides security services to our client's logistics facilities throughout the United States. The Account Manager is a salaried position reporting directly to an Operations Director. The officers and shift supervisors assigned to this location report to this position.
Responsibilities :
- Provides on-site leadership for the security personnel assigned to the facility
- Acts as the principle contact for client management at the facility
- The hiring, supervision, training, scheduling and development of all shift supervisors and officers assigned to distribution center(s)
- Achieving performance metrics established by the client for the security functions performed by Metro One officers
- The performance of all Metro One internal programs, policies and reporting
- Achieving performance metrics established by Metro One for expense control, workforce quality, staffing, scheduling and report filing
- Establishing productive, collaborative relationships with client site management and Metro One management
- Maintaining communication protocols that provide a productive client relationship
- Consistently delivering a service that exceeds client expectations
- Maintaining all patrol / fleet vehicles and equipment utilized in performance of the security function on the site
- The performance of initiatives, emergency response and other tasks required by Metro One management.
Qualifications :
Ideal candidates will have administrative experience in security or related field and / or logistics operations.
