Vendor Relations Specialist

Vendor Relations Specialist - Staten Island, NY 10314 (On-Site)

About Us:

Metro One LPSG is the U.S. leader in providing dedicated security and loss prevention services to national clients.

We are a rapidly growing organization transforming the contract security industry and we need talented, committed, and determined individuals to help us carry out our mission. Our environment is dynamic, committed to “dedicated service delivery” to our clients and a “best in class” employee experience for our thousands of security and LP officers.

Job Summary:

The Vendor Relations Specialist is a key operational and financial role responsible for managing relationships between our company and external affiliates. This position involves overseeing the coordination of vendor services, ensuring proper financial transactions, negotiating rates, approving invoices, and handling day-to-day vendor communications. The ideal candidate will be highly analytical, organized, and detail-oriented, with the ability to juggle multiple responsibilities effectively and efficiently.

Key Responsibilities:

• Liaison Between Client and Affiliate: Serve as a point of contact between the company and external affiliates, ensuring smooth communication and addressing any concerns or queries in a timely manner.
• Assign Security Coverage Orders: Coordinate with affiliates to assign security coverage orders, ensuring that all requirements are met and services are provided as agreed.
• Invoice Approval: Review, approve, and process invoices from affiliates, ensuring they are accurate and aligned with agreed-upon terms. Work closely with the finance department to ensure timely and correct payments.
• Negotiate Rates: Collaborate with affiliates to negotiate competitive rates for services, ensuring cost-effective solutions while maintaining quality standards. Regularly assess and re-negotiate contracts as necessary.
• Data Entry & Record Maintenance: Maintain accurate records of vendor contracts, services provided, and financial transactions. Ensure data entry is accurate, consistent, and up to date in the company’s systems.
• Vendor Performance Monitoring: Assist in evaluating the performance of affiliate vendors by tracking key performance indicators (KPIs) and addressing any performance issues or discrepancies.
• Reporting & Analysis: Compile reports on vendor performance, financial status, and operational metrics. Provide insights and recommendations to leadership for improving vendor relations and operational efficiencies.
• Problem Resolution: Address and resolve any operational or financial issues that arise with vendors or affiliates, working to find mutually beneficial solutions.

Requirements:

• 3 years of experience working with third-party vendors or affiliates.
• 3 years of experience in data entry or a related administrative role.
• 3 years of experience working with Excel (including advanced functions such as pivot tables, etc.).
• Strong analytical skills with the ability to assess data and make informed decisions.
• Highly organized, with the ability to manage multiple tasks and priorities simultaneously.
• Detail-oriented, ensuring that all records, contracts, and financial documents are accurate and compliant.
• Excellent written and verbal communication skills, with the ability to maintain professional relationships with affiliates and internal teams.
• Strong negotiation skills, with the ability to secure favorable terms for the company while maintaining positive vendor relationships.
• Ability to work independently and collaboratively in a fast-paced environment.
• Must be willing to participate in the Company’s pre-employment screening process and continuously meet any applicable state, county and municipal requirements.

Pay & Benefits:

• Salary range: $55,000-$65,000/yr
• 401(k)
• Competitive compensation based on experience
• Health, Dental, and Vision offered
• Opportunity for growth

Metro One is an Equal Opportunity Employer committed to embracing diversity