Office Manager - Hamden/Fairfield

Description

Office Manager - Hamden/Fairfield

Exempt

Reports to Fairfield office on Monday's & Tuesday's

Reports to Hamden office on Wednesday's, Thursday's, & Friday's

Summary

As an Office Manager, keeping the office's daily operations running smoothly is important. This involves communicating effectively with department heads, relaying important information or policy changes from the leadership team, and finding ways to motivate employees to work more efficiently. Additionally, Office Managers often serve as the first point of contact for both internal and external parties, so it's important to be approachable and professional in all interactions.

Essential Functions

• Hire, train, and onboard new staff
• Evaluating staff performance & providing coaching when areas of improvement have been identified
• Sets the staffing schedule and approves time off while working with the operation manager to ensure appropriate coverage
• Communicates policy updates with staff and implements them in the office
• Oversee the day-to-day operations of the office while assisting with the daily front desk duties.
• Ensure that all MVC team members meet customer service standards
• Responsible for running all aspects of the office and collaborating with physicians and clinical staff to maximize workflows
• Provide excellent customer service and ensure all patients are well-attended
• Point of contact for all office-related issues
• Submits monthly office supply orders by avoiding over/under-ordering
• Check the 8x8 schedule for accurate phone office hours
• Address Luma complaints and review quality assurance
• Review weekly facility tracker & make adjustments to improve
• Ensuring monthly inventory is completed accurately and on time
• Monitoring the safety and cleanliness of interior/exterior areas
• Collaborating with building owners and upper management for facilities needs
  
  

Competencies

• As a salaried Office Manager, you are expected to work at least 40 hours per week; additional hours may be needed to meet the responsibilities of the Office Manager position. If you are not meeting the minimum of 40 hours on a regular basis, PTO may be applied. If no PTO is available, you can take unpaid time off with your Manager's approval. Any unpaid time off requested and approved in Paychex is unpaid.
• As an Office Manager, this position meets the criteria for exemption from the provisions of the Fair Labor Standards Act (FLSA Exempt); thus, you will not be eligible to receive overtime compensation.
  
  

Supervisory Responsibilities

Supervising up to 10 employees

Work environment

Office

Physical demands

• Prolonged periods of sitting at a desk and working on a computer
• Long periods of standing
• Lift up to 15 pounds
  
  

Travel Required

None

Required Education And Experience

• Experience in office management
• Highschool diploma
  
  

Additional Eligibility Requirements

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.