What are the responsibilities and job description for the Medical Billing/ collection's position at MetroDoc Urgent Care?
MetroDoc Urgent Care is seeking a qualified individual to join their team as a Medical Collections Specialist. The ideal candidate will have a strong background in medical billing and collections, with a proven ability to effectively communicate with patients and insurance companies to resolve outstanding balances.
Key Responsibilities:
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Key Responsibilities:
- Contact patients via phone, mail, and email to discuss outstanding balances and arrange payment plans
- Negotiate payment arrangements with patients and insurance companies
- Research and resolve insurance denials and appeals
- Maintain accurate records of all patient interactions and payment transactions
- Adhere to all HIPAA regulations and compliance guidelines
- High school diploma or equivalent
- 2 years of experience in medical billing and collections
- Strong communication and negotiation skills
- Excellent customer service skills
- Proficiency in Microsoft Office Suite
- Experience with medical billing software a plus
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