What are the responsibilities and job description for the Patient advocate position at Metrodoc Urgent Care?
A Mental Health Patient Advocate plays a crucial role in ensuring that individuals with mental health conditions receive the necessary support, resources, and treatment they need.
This position requires a strong understanding of mental health issues, a compassionate demeanor, and excellent communication skills.
Educate patients and their families about their rights and options within the healthcare system. Assist patients in navigating complex healthcare systems, including insurance claims, referrals, and appointments.
Support : Provide emotional support and guidance to patients and their families. Help patients develop coping strategies and manage stress.
Connect patients with community resources, support groups, and other relevant services. Case Management : Coordinate patient care, including monitoring treatment plans, medication adherence, and appointments.
Collaborate with healthcare providers, therapists, and social workers to ensure comprehensive care. Education and Awareness : Educate the community about mental health issues, stigma reduction, and available resources.
Participate in outreach activities and public speaking engagements. Documentation : Maintain accurate and detailed records of patient interactions, interventions, and outcomes.
Prepare reports and documentation as required. Qualifications : Bachelor's degree in social work, psychology, counseling, or a related field.
Experience working with individuals with mental health conditions. Strong understanding of mental health issues, treatment options, and the healthcare system.
Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills.
Compassionate and empathetic demeanor. Additional Skills (Preferred) : Bilingual language skills. Experience with crisis intervention.
Knowledge of insurance regulations and reimbursement procedures. Salary and Benefits : Salary and benefits will vary depending on the employer, location, and experience.
Many organizations offer competitive compensation packages, including health insurance, retirement plans, and paid time off. Powered by JazzHR
Last updated : 2024-09-13
