What are the responsibilities and job description for the Case Aide position at Metropolitan Community Services?
We are looking to hire a Case Aide for our CFSS Consultation Services department. Interested candidates who are looking for great company culture and meet the qualifications below should apply immediately!
Duties:
- Provide excellent customer service by answering phone calls, responding to emails, and assisting Consultation Workers.
- Perform data entry tasks accurately and efficiently.
- Utilize Microsoft Office to create and edit documents and spreadsheets.
- Manage client files.
- Work with other departments regarding administrative matters.
- Manage and organize appointments using Outlook Calendar.
- Assist with general office tasks such as filing, photocopying, and scanning documents.
- Sort and distribute incoming and outgoing mail.
- Perform various clerical duties as assigned.
Qualifications:
- High school diploma required; Associate or Bachelor's degree would be a plus.
- Must be proficient with Microsoft Office (Word, Excel, Outlook).
- Strong knowledge of customer service principles and practice.
- Excellent verbal and written communication skills.
- High attention to detail.
- Consistent punctuality and reliability.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Experience with phone systems and handling incoming calls.
- Previous administrative or clerical experience is preferred.
This position offers a competitive salary and benefits package. If you are a motivated individual with strong administrative skills, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience.
Job Type: Full-time
Pay: $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $22
