Event Concierge

Summary:

Provide concierge service to Premium Seating areas at MECA managed facilities with an approachable, professional, and helpful demeanor.

Responsibilities:

• Must be familiar with assigned section(s) of the facility to assist guests in locating specific seat locations and suites
• Scan tickets for entry into premium seating areas and provide wrist bands, as needed
• Verify identification from guests who wish to purchase alcohol and provide a wrist band in an efficient manner
• Prepare and monitor Premium Seating areas prior to doors and after the event
• Work in Club Lounge and hospitality areas, as assigned
• Control movement of guests at events so as not to interfere with the viewing of the event by other guests
• Provide or seek assistance for guests needs
• Assist with crowd control during emergency situations
• Monitor guest behavior for compliance with event and facility policies
Assist other Team Members, as needed

Qualifications:

• 18 years of age or older
• Must be available 2 hours prior to event times
• Must display a positive attitude and professional image
• Must have strong interpersonal skills and provide excellent customer service
• Must be available to work variable hours, including nights, weekends, and holidays. Shifts may be split or extended, dependent on the event involved.
• Applicants MUST have the availability to work at least 4 shifts from June 13th - June 23rd for the 2025 College World Series.
  

Language Skills:

• Ability to read and comprehend simple instructions, short correspondence, and memos i
• Ability to listen effectively, take and execute directions as given
• Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients, and other Team Members of the organization

Working Conditions:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Ability to lift and carry 10lbs
• Must be able to work in combination of indoor and outdoor weather conditions
• While performing the duties of this job, the Team Members is regularly required to stand for long periods of time, and walk and move up and down a significant number of stairs
• Must be able to work in loud environments