What are the responsibilities and job description for the Case Manager -Extended Family Support Program position at Metropolitan Family Services?
Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 122,900 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs and DuPage County with services promoting education, economic stability, emotional wellness and empowerment.
We are now hiring for a full-time Case Manager to join our Calumet Extended Family Support Team Team!
ESSENTIAL JOB FUNCTIONS:
- Using intermediate level skills, conducts comprehensive client assessments as identified by the contract. Evaluates problem and service needs.
- Develops a written service plan with the client to meet client need, specifying goals to be achieved and services to be pursued.
- Supplements service plan to meet client needs.
- Provides, as appropriate, advocacy, case management, and support to client in coping with environment and interpersonal relationship issues.
- Educate and assist clients with navigating the probate court system.
- Budget management related to client financial assistance
- Uses expanded knowledge of resources and helps clients utilize them. Works collaboratively with community resources.
- Subsequent to consultation with supervisor, handles emergency and crisis situations within target population.
- Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
- Reassess and monitors client situation and adequacy of service plan.
- Collaborates and participates with other program staff in the planning and implementation of service plans.
- Identifies systems issues and reports to program supervisor as appropriate. May work with community groups.
- With supervisory approval, authorizes limited amounts of financial assistance to own clients.
- Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
- Works effectively with diverse staff and service populations.
QUALIFICATIONS:
- Bachelor's Degree in Social Work or related field from an accredited college or university required.
- One year of case management experience in a social service, legal or healthcare setting required.
- System knowledge related to child welfare system preferred.
- Bilingual Spanish preferred.
- Strong interpersonal and time management skills.
- Must have access to a vehicle, valid driver’s license and proof of insurance to perform essential job functions.
- Ability to maintain assigned community and home-based services.
- Ability to work effectively with diverse individuals and groups.
- Works effectively with diverse staff and service population.
- Staff may need to transport clients as needed.
PHYSICAL DEMANDS:
- While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
- The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
- The employee may occasionally lift and/or move up to 25 pounds.
SALARY:
- The average starting salary for this position will fall in the range of $40,900 to $46,000 annually. Where candidates fall in this range will be based on skill and experience level.
Metropolitan Family Services puts our people first with a top-of-the-line benefits package.
- Blue Cross Blue Shield (BCBS) of IL Medical Coverage options that support all levels of staff (including Part-Time): HMO, PPO, and HSA (PPO)
- ZERO: A free benefit for BCBS PPO members that helps find the least expensive option for medical services.
- MFS will contribute $2,000 to individual and $4,000 to family HSA Accounts through our HSA coverage, all front-loaded at the start of the year, or the start of your HSA enrollment.
- Teladoc services provided to all employees: A no-cost benefit providing general medicine and behavioral health services, no insurance necessary.
- Dental HMO and PPO options through Guardian Dental.
- VSP vision insurance with one of the largest networks in the Chicago-land area.
- Company-paid individual life insurance policy of $100,000, with a wide range of additional, employee-cost options.
- Company-paid individual Short Term Disability (STD) and Long-Term Disability (LTD) insurance.
- Five Flexible Spending Account (FSA) options ranging from Health to Transit. Contribute your pre-tax dollars where you need them the most.
- Ascensus 401K Plan with up to a 4% Match, vested at 100% on day one of eligibility.
- 12 paid Holidays.
- Starting with 15 days of PTO, maxing at 30 days after 3 years of service.
- Training and Professional Development Plan with E- Learning.
- Pet Insurance options for your furry (or non-furry) friends.
- Comprehensive Employee Assistance Program (EAP).
- Free Will preparation services.
- On-staff notary available to employees.
Salary : $40,900 - $46,000
