Reimagine Youth Case Manager (South Chicago)

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities.

$1,500 Sign on Bonus for first time employees with MFS! ($500 on the first paycheck and $1,000 after completing six months of employment)

SALARY: The average starting salary for this position will fall in the range of $38,000 and $42,000 annually. Where candidates fall in this range will be based on skill and experience level.

We are now hiring for a full-time Case Manager to join our South Chicago location.

Essential Job Functions

• Using intermediate level skills, conducts comprehensive client assessment at point of intake to determine client desires, strengths and needs.
• Develops a written service plan with the client to meet client desires and needs, specifying goals to be achieved and services to be pursued.
• Provides advocacy, case management, and supportive mentoring and counseling to clients and their families to encourage success. Services provided may include social, educational, and vocational activities within MFS or in the community (schools), either individually or in a group setting.
• Uses expanded knowledge of resources and helps to link and engage clients to resources of client interest. Works collaboratively with community resources to provide effective wraparound services to ensure client success.
• Handles emergency and crisis situations within target population.
• Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
• Reassess and monitors client situation and adequacy of service plan to determine level of continuation of services or discharge to community resources.
• Collaborates and participates with other program staff in the planning and implementation of service plans.
• Identifies systems issues and reports to supervisor as appropriate. May work with community groups and may carry a special community assignment.
• Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
• Maintains competencies in working with diverse populations in order to successfully engage clients in assessments, service/care planning and referral and linkage.
• Completes documentation/data entry on services rendered, attempted contacts, staffing, supervision, etc. in EHR and health population platforms in a timely manner.
• Works effectively with diverse staff and service populations.
• Other duties as assigned.
  
  

Qualifications

• Demonstrated ability to render adequate service to clients and to organize and manage job efficiently.
• Must have access to a vehicle, valid driver's license and proof of insurance to perform essential job functions, required.
• Ability to maintain assigned community and home-based services.
• Ability to work effectively with diverse individuals and groups.
• Ability to work evening and weekend hours as needed.
• Desire to utilize creative ideas and solutions to encourage and motivate clients for success in their community.
• Bachelor's degree in social work or related field from an accredited college or university required.
• One year of case management experience in a social service or healthcare setting required.
• Experience with youth/adolescents in the juvenile justice system, preferred.
• Bilingual in Spanish preferred.
• Crisis stabilization experience preferred.
  
  

Additional Requirements

• Satisfactorily pass all relevant screening and criminal background checks.
  
  

Travel/Transportation Requirements

• Driving for work required with transportation of clients in a personally owned vehicle.
  
  

Physical Demands

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal. The employee may occasionally lift and/or move up to 50 pounds.
  
  

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some Highlights Include

• Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
  
  

And so much more! Make sure you click here to see the full suite of benefits offered!

More About Us

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.