Higher Sights Mental Health Case Manager

DescriptionSGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change.MAJOR DUTIES AND RESPONSIBILITIESProvide support case management and counseling services to 50 Higher Sights college participants.Responsible for identifying / recruiting college participants and maintaining a caseload of 50 participants.Facilitate monthly support groups as appropriate.Complete personal care plans with participants and track progress of goal achievement.Monitor students’ schedules, credits received, and GPAs to ensure students are staying on track.Instruct clients, individually or in groups, on mental health education topics.Contact students via video and in-person visits to monitor academic and social / emotional well-being (minimum 2 times per month).Identify college students who are eligible for financial aid and ensure they are applying.Screen students for risk factors and refer to community resources to meet their needs.Troubleshoot all issues students have with enrollment, schedules, financial aid, scholarships, classes, etc.Identify applicable scholarships for the students as a whole and individually.Identify and share job opportunities, internships, and externships.Research and create applicable workshops for students.Research and participate in relevant professional development opportunities.Connect program participants and their families to resources and opportunities from area schools, community organizations, and partnered agencies.Maintain quarterly newsletter for university students.Maintain case notes and data management system.Maintain current intake and consent documentation.Perform additional duties as assigned.QUALIFICATIONS FOR THE JOBEducationMaster’s in behavioral sciences or any other closely related field with 3 years of experience working in case management and / or home visitation required. Competence in providing supportive services to adults and adolescents. Excellent oral and written communication skills.Experience : Previous experience in a college student services role preferred, but not required.At least three years of professional experience mentoring students.1-3 years of recruiting experience.Well versed with college student timelines.Other : A clear understanding of the population being served.Demonstrated track record of strong engagement skills.Sensitivity to cultural diversity is required. Ability to communicate and cooperate with diverse families, various professionals, and community groups.Have a thorough knowledge of community resources and services.Must have a vehicle with a valid driver’s license and current auto insurance.KEY COMPETENCIESCompetent in Microsoft Office tools and inputting services in an online database.Efforts to Outcomes.Screening tools.PHYSICAL REQUIREMENTSMust be able to remain stationary 50% of the time.Must be able to frequently move inside the office to access file cabinets, office machinery, etc.Must be able to transport oneself to and from work sites.Occasionally ascends / descends stairs.Constantly moves to assist during program activities.At times may be required to lift up to 25 lbs. for various classrooms and event needs.Frequently moves in outdoor weather conditions.May require evening and / or weekend availability.Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.#J-18808-Ljbffr