Receptionist

Date: 7 Feb 2025

Location:

Houston, US

Job ID: 3938

School: The Village School

Company: Nord Anglia Education

The Village School is a private college preparatory school for grades Early Childhood through High School. Our High School offers the International Baccalaureate Diploma program and boarding opportunities through the Nord Anglia Boarding program.

The Village School is an international community in Houston, Texas, providing a world-class education to our private day and boarding school students. We adhere to the highest academic standards, developing lifelong learners and global citizens who think critically, collaborate genuinely, and give of themselves generously. Ranked nationally for STEAM education and for the diversity of our international student body. Proud member of the Nord Anglia Education global network of schools.

Position Summary

Support the High School Division by managing the front desk area and catering to school visitors while following all of The Village School processes.

Job Description

• Function as the receptionist, as well as administrative support for the High School.
• Check-in all visitors, parents and vendors in accordance with Village security protocol
• Prepare and transcribe various reports, forms, memos, and letters
• Organize and maintain files including, but not limited to, interdepartmental correspondence, school correspondence, student enrollment, and confidential materials
• Route incoming and outgoing correspondence and materials accurately
• Maintain and communicate working knowledge of public information, policies, procedures, and events with internal and external customers
  
  

Job Description Continued

• Communicate with all parties in a businesslike, courteous, and efficient manner
• Represent the High School division professionally in all aspects of communication, projecting a businesslike, courteous and efficient manner
• Help cultivate a responsive and customer-centered climate
• Seek ways to be responsive to the needs of staff; assist with projects as necessary
• Handle internal and external customers graciously and effectively
• Direct inquiries to the appropriate division personnel as needed
• Create Student/Staff ID badges
• Maintain up-to-date procedures and policies manual for the HS front desk operations
  
  

Required Skills/Abilities

• Bachelor’s degree preferred but not required
• Minimum 3-5 years’ experience in an education/administrative setting
• Excellent computer skills; Microsoft Word, Excel and PowerPoint. Technical troubleshooting plus; familiarity with GSuite - Google Sheets, Google Docs, etc.
• Ability to manage a busy front desk environment with frequent interruptions while maintaining composure and authority in that role
• Strong interpersonal/human relations skills
• Ability to model a cooperative, respectful, congenial, and service-oriented approach towards visitors, parents, students and staff members
• Ability to establish and maintain productive working relationships with the rest of the school staff
• Proven ability to exercise good judgement
• Ability to effectively read, write and verbally present information and respond to questions from students, staff members and parents
  
  

Required Skills Continued

• Ability to learn and apply institutional policies and procedures in order to represent the school at all times
• Ability to prioritize work and meet deadlines while maintaining composure during high stress
• Proven planning, organisational and time management skills with demonstrated ability to work independently
• Willingness to work on a flexible schedule as required
• Ability to maintain a high level of confidentiality
• Must possess a keen attention to detail.
• Strong proficiency with Microsoft Word and PowerPoint for producing reports and presentations.
• Good cross-cultural, interpersonal and communication skills to interact with diverse nationalities and cultures.
• Excellent analytical skills – with the passion and drive to demonstrate and quantify success.
• Excellent time management skills and flexibility in dealing with multi-functional tasks.
• You’d like to work in a purpose-led sector.
  
  

To Apply

Online applications need to be submitted directly through the Nord Anglia Education careers page and should include a CV.

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils irrespective of race, ability, religion, gender, or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

We are an equal opportunity employer, and we welcome applications from all suitably qualified persons.

Please note, only shortlisted candidates will be contacted.

Please note: we reserve the right to close any of our vacancies early.

Nearest Major Market: Houston