Support Staff

Working Title: Support Staff
Job Class: Office and Administrative Specialist, Intermediate
Agency: Metro State University

• Who May Apply: Open to all qualified job seekers
• Date Posted: 05/23/2023
• Closing Date: 05/30/2023
• Hiring Agency/Seniority Unit: MN St Colleges & Universities / Metro State University-AFSCME
• Division/Unit: College of Management
• Appointment Type: Unlimited, Full-time
• Work Shift/Work Hours: 8:00 am -4:30 pm
• Days of Work: Monday - Friday, with telework options available
• Travel Required: No
• Salary Range: $18.55 - $24.60 / hourly; $38,732 - $51,364 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Suite T4300
• Location: Minneapolis
• FLSA Status: Nonexempt
• Telework Eligible: Yes
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Metro State University, Minnesota’s public, urban university, and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire a Support Staff. This is a full-time position within the College of Management.

Job Responsibilities:

The purpose of this position is to provide professional clerical and administrative support to the Director of International Programs, and the faculty, staff, and students in the College of Management. This requires knowledge of multiple procedures and program guidelines to make decisions. The position will coordinate services with International Student Services and various international partner institutions/representatives. The ability to explain decisions, manage financial data/budgets, and provide rationale as to how the decisions/procedures add meaning to COM services. This position also assists with projects assigned by the Office Manager as needed to support the College of Management.

Minimum Qualifications

The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:

• Two (2) years of full-time, professional administrative experience in a support role.
• English language skills to understand and communicate with exceptional professionalism both orally and in writing with faculty, staff, students, and external partners; interpret and respond to a variety of materials; strong skills in proofreading, spelling and grammar; and ability to follow/interpret detailed and complex instructions.
• Demonstrated skills working at an intermediate level with Microsoft Office programs such as Word, Excel, Zoom/Teams and Outlook sufficient to format and edit a variety of documents and spreadsheets; enter and track financial data; schedule meetings; and create reports, flyers and professional written correspondence.
• Demonstrated math aptitude sufficient to create, calculate, review, and reconcile financial data, budget records and reports.
• Excellent customer service skills to assist in a professional, calm, courteous, and timely manner.

Preferred Qualifications

• Ability to work on a team and build good working relationships with limited supervision.
• Experience working with database systems.
• Experience providing professional-level administrative support in higher education.
• Experience organizing and prioritizing projects with multiple stakeholders simultaneously.

Physical Requirements

This position occasionally requires transporting such articles as file boxes or heavier materials (with help from others as needed) and/or transporting light objects frequently. The position may require movement throughout building(s) to a significant degree

Additional Requirements

In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Kab Chu Yang Heu at kab.chuyangheu@metrostate.edu or 651-793-1319.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Kab Chu Yang Heu at kab.chuyangheu@metrostate.edu.

About Minnesota State

The University:

We are the urban, public, comprehensive university in the Minneapolis-St. Paul metropolitan area where the faculty, staff, and students of Metro State will reflect the area's rich diversity, build a culturally competent and anti-racist learning community, and demonstrate an unwavering commitment to civic engagement.

Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2021. Federally recognized as a Minority Serving Institution, its employees serve more than 9,000 post-traditional learners, two-thirds of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be “where learning meets living.” Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 67 out of 1550 in 2021). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. As a member of Minnesota State Colleges and Universities System, Metro State University actively works to achieve the Equity 2030 goal of the system, with initiatives to close disparities among student groups that focus on academic programs, policies and procedures, and effective student support. In addition, equity and anti-racism strategies are focused on building an inclusive and welcoming campus climate, hiring and retaining a diverse workforce, and developing our capacity to serve students in a culturally responsive manner. The university is guided by a strategic plan with a theme of “Building a Resilient, Student Ready University.”

Visit the Metro State University website to learn more about the university, our programs, and our students.

For campus safety information and crime statistics visit: https://www.metrostate.edu/students/support/safety

The School/Academic Department: Metropolitan State University’s College of Management values diversity, flexibility and applicable knowledge, as reflected in its Mission Statement: The College of Management offers student-centered undergraduate, graduate and continuing education programs in the Twin Cities metropolitan area and beyond. These programs are designed to serve a diverse student population with an applied, globally-oriented curriculum, empowering them to achieve career goals as ethical and strategic leaders and managers in business, government, and non-profit organizations.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.