What are the responsibilities and job description for the Senior Director, CBTC & Technology Systems Support position at Metropolitan Transportation Authority?
Description
Position at New York City Transit
Title: Senior Director, CBTC & Technology Systems Support
First Date of Posting: 03/05/25
Last Date of Filing: 04/03/2025
Authority: TA
Department: Subways
Division Unit: Office of the Senior Vice President
Reports To: Deputy Chief, Operating Initiatives and Project Coordination
Location: 2 Broadway
Hours of work: 9am-5pm
Compensation:
Salary Range (Grade A/890): $122,958 - $174,059
Responsibilities:
This position will be responsible for providing oversight and leadership of the maintenance support programs for CBTC and other technology related systems at the Department of Subways (DOS). With the size of the upcoming CBTC program and other technology related systems—and with these systems spanning across DOS operating divisions — this position will take the lead in coordinating with MTA Construction & Development (C&D) and DOS operating divisions to plan for life-cycle maintenance of these systems. The position will also be responsible for coordinating and leading various system support initiatives aimed at keeping CBTC assets in a state of good repair and ensuring that all initiatives and associated impacts are appropriately communicated with all stakeholders.
The selected candidate will:
- Lead DOS operating divisions in collaborating with MTA C&D to ensure that short-and long-term maintenance support is included as part of the acquisition contracts and ensure that life-cycle costing is taken into consideration when selecting systems and suppliers. Coordinate with DOS operating divisions to ensure that appropriate maintenance deliverables and associated timing are in line with the divisions' maintenance plans and goals. Work with the operating divisions to assess the useful life of the systems and develop systems replacement strategies. Manage staff and provide briefings to senior management.
- Act as the central point for coordinating with MTA C&D and DOS operating divisions on all matters relating to maintenance and ensure that CBTC contractual obligations and deliverables — with respect to manuals, training, and tools — are fulfilled in a timely manner that would allow DOS operating divisions to prepare for their maintenance responsibilities. Collaborate with the operating divisions and MTA C&D so that training and tools are delivered early in the process to allow DOS maintenance personnel to shadow the contractor's personnel before and during the warranty period to gain knowledge of (and familiarity with) the systems and be better prepared for their maintenance responsibilities.
- Act as a systems Subject Matter Expert and lead DOS operating divisions in reviewing and assessing technical submittals for task orders for various systems enhancements and modifications. This position will review the changes with a whole system perspective, identify possible impacts to other areas and divisions, and coordinate with the impacted operating divisions as well as C&D.
- Lead the DOS team in supporting Procurement with negotiations and award of task orders. Coordinate with DOS divisions C&D, and MTA IT for the planning, scheduling and implementation of systems enhancements required for service improvements or to maintain the systems in a state of good repair.
- Oversee interdepartmental activities necessary for execution of CBTC system changes and enhancements, including coordinating with MTA C&D and the system safety working groups. Identify appropriate funding and mechanisms for securing internal support and third-party independent safety assessors.
- Coordinate with MTA C&D and DOS divisions to ensure that asset tracking requirements are established as of part of the acquisition contracts and that systems will be in place for DOS operating divisions to maintain accurate asset management and configuration management records.
Education and Experience:
A baccalaureate degree in Public Administration, Economics, Computer Science, Project Management, Engineering, or a satisfactory equivalent and ten (10) years of satisfactory full-time professional experience, seven (7) years of which must have been in a managerial/supervisory capacity.
Desired Skills:
- Ability to identify efficiencies and cost-saving measures and oversee their implementation.
- Adaptable and flexible with the ability to prioritize in a fast-paced environment to foster new initiatives.
- Demonstrated ability to work in a high-profile, high-pressure environment effectively.
- Demonstrated ability to build relationships and work collaboratively with stakeholders at all internal levels within the organization.
- Excellent written, verbal, analytical, and interpersonal skills.
- Excellent organizational and presentation skills.
- Demonstrated proficiency in Microsoft Office Suite or similar applications, i.e., Word, Excel, PowerPoint, and Outlook.
Selection Method:
Based on evaluation of education, skills, experience, and interview.
All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.
Other Information:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
How to Apply:
MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Salary : $122,958 - $174,059
