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Client Support Specialist

Metropolitan Veterinary Associates
Norristown, PA Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 5/29/2025

Description

Join a hospital where your growth matters ! Our state-of-the-art 25,000-square-foot facility is home to 13 specialty departments , offering top-tier medicine and cutting-edge diagnostics. We provide unmatched opportunities to advance your skills , collaborate with leading specialists , and make a meaningful impact on pets and their families.

About the Client Service Representative Role

We are looking for a Client Service Representative to join our growing team! As the first point of contact for clients and patients, you will ensure a welcoming, professional, and efficient experience. This role will serve our Emergency Department.

Schedule & Compensation

Schedule :  Thursday / Friday / Saturday 7p-7a  OR Wednesday / Thursday / Friday / Saturday 10p-8a

Compensation : Starts at $22.50

  • inclusive of shift differential

What You'll Do

  • Provide a warm and kind first impression to clients and pets.
  • Communicate professionally with clients and team members, both verbally and in writing.
  • Update patient records and maintaining accurate client information.
  • Assist with patient admits and discharges, as well as processing payments.
  • Support the cleanliness and organization of the hospital.

    • Requirements

  • Experience in customer service, pet store, grooming, kennel work, animal industry preferred .
  • Computer knowledge- keyboarding and use of office communication systems (office suite).
  • Working knowledge of veterinary terminology highly preferred.
  • Ability to handle multiple tasks in a fast-paced, team oriented environment.

    • Our top tier benefits include

  • Leading industry compensation
  • Education Assistance Program & tuition reimbursement
  • Medical, Dental and Vision insurance
  • Paid time off
  • Paid volunteer time off
  • Continuing education paid time off and allowance (for licensed and non-licensed team members)
  • Retirement plan including matching funds
  • Pet adoption reimbursement
  • Mentorship with a team dedicated to Education and Development
  • Emotional support and well-being benefits for team members
  • Unlimited growth potential

    • At MVA, YOU are our priority. If you're looking for a career where you can thrive, grow, and truly make a difference , we'd love to have you join our team!?

    ACP1

    Salary : $23

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