Facilities Assistant

Come work with us:

Metropolitan Commercial Bank (the “Bank”) is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities, and local government entities.

Metropolitan Commercial Bank was named one of Newsweek’s Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm-All Stars Class of 2024.

Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Boro Park, Brooklyn and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

Position Summary:

This role is a part of the team that maintains the Facilities for all MCB locations.  As a key member of the team, this role is the link for maintenance, projects, billing, and leadership.  You will provide a high level of support across multiple areas, from assisting with general office service requests such as handling mail, ordering office supplies, inventory, coordination of vendor visits, and assisting with company events and facilities projects.

Essential duties and responsibilities:

• Greets clients, visitors, and guests in a courteous and professional manner. Determines the purpose of their visit and directs or escorts him or her to the appropriate location. Answers main phone line to direct calls appropriately.
• Handle security requests for visitors to the Bank: enters guest and contractors into the building portal to provide building access.
• Assist with coordination of special events, meetings, luncheons, and other functions
• Answer, screen, and direct calls to appropriate staff and takes messages as necessary.
• Receives and distributes incoming mail and packages to all staff.
• Arranges for shipping of Federal Express and United Parcel Service packages. Create UPS labels and affixes postage to outgoing mail. Ensures package and mail pick up by carrier.
• Manages inventory of office supplies and ordering as required, including milk and juice for the kitchens.
• Maintains in good order each day - the front desk, common areas, printer areas, conference rooms.
• Orders and maintains stock of office supplies and snacks including toners for photocopiers.
• Ensures printer rooms are fully stocked with supplies, copiers are working and fully stocked.
• Assists Facilities team with incoming work orders.
• Provides delivery and/or pick-up coordination for mail, deliveries and messengers when required
• Assists with all office seating moves
• Making reservations as needed and ordering lunch for board meetings and lunch for client meetings.
• Help guests navigate through the Bank’s offices and supplying them with refreshments as they wait.
• Help the CEO with any tasks and answer his phone line as needed.
• Assist our Finance department by occasionally typing up checks to mail out
• Perform any related duties as assigned by manager.
• Inspect all office space upon arrival for any deficiencies and physically address or report to the responsible persons/groups.
• Other duties as assigned

Required knowledge, skills and experience:

• Ability to multitask and prioritize in a corporate, business professional environment
• Clear, effective communication skills, both written and verbal
• Reliable, accountable, observant and proactive about the role, the office and relationships with colleagues
• Exceptional customer service and organizational skills
• Attention to detail and follow-through
• Flexible, customer-focused personality is key
• Able to transition efficiently and seamlessly amongst the various jobs throughout the day
• Maintain relationships with various internal/external personnel to maximize job efficiency
• Positive approach
• Lifting up to 50 lbs. is required

Preferred knowledge, skills and experience:

• Ability to quickly learn new, specialized software; experience with Concur (A/ P software) is a plus

Potential Salary: $45,000 - $50,000 annually

This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.