What are the responsibilities and job description for the Elite Patient Care Specialist position at Metrowest Oral Surgical Associates?
Metrowest Oral Surgical Associates is committed to delivering exceptional care and first-class service to our patients. We are seeking a highly skilled and motivated Scheduling Coordinator to join our team and contribute to our mission.
The Scheduling Coordinator position requires a compassionate, hardworking, and team-oriented individual who can provide concierge-level customer service across various communication channels. Your primary responsibilities will involve greeting patients and visitors warmly, responding to phone calls efficiently, scheduling appointments, collecting patient information, and preparing patient charts accurately.
To excel in this role, you will need to possess basic office skills such as typing and filing, along with excellent communication and organizational abilities. Additionally, you will be responsible for interacting with patients, referring offices, and team members through phone, in-person, or electronic communication, ensuring seamless patient experiences.
We offer a comprehensive benefits package that includes Medical (including Virtual Care), Dental, and Vision Coverage, Employee Assistance Program (EAP), Financial Well-Being, Health Savings Account (HSA) with HDHP health plans, Spouse and Child Life Insurance, Time Off, Disability And Leave Of Absence, Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays, and Long and Short Term Disability Plans.
