What are the responsibilities and job description for the Oral Surgery Coordinator Full-Time Position position at Metrowest Oral Surgical Associates?
We are Metrowest Oral Surgical Associates, an elite oral surgery practice dedicated to delivering exceptional care for our patients and outstanding service to our referring doctors. Our goal is to provide a fun, collaborative, and compassionate work environment that supports the growth of our team and the well-being of our community.
The Scheduling Coordinator plays a critical role in ensuring exceptional patient care, resulting in optimal clinical outcomes and meeting the diverse needs of our patients. This vital position involves greeting patients, responding to phone calls, scheduling appointments, collecting patient financial responsibilities, and preparing patient charts with precision.
As a representative of our practice, the Scheduling Coordinator will interact with patients, referring offices, and team members via phone, in-person, or electronic communication, providing top-notch customer service at every touchpoint. Key responsibilities include greeting patients warmly upon arrival, answering phones promptly with a smile, and demonstrating a clear understanding of dental terminology.
To excel in this role, you will possess basic office skills such as typing and filing, along with excellent communication and organizational abilities. Our comprehensive benefits package includes Medical (including Virtual Care), Dental, and Vision Coverage, Employee Assistance Program (EAP), Financial Well-Being, Health Savings Account (HSA) with HDHP health plans, Spouse and Child Life Insurance, Time Off, Disability And Leave Of Absence, Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays, and Long and Short Term Disability Plans.