ERSEA CCTR Office Assistant II

MEXICAN AMERICAN OPPORTUNITY FOUNDATION

Job Description

Title: ERSEA CCTR Office Assistant II

Program: MAOF Head Start/Early Head Start (Contra Costa County)

Salary: $20.00 - $21.23 per hour

Openings: 1 Position

Status: Non-Exempt, Full Time

Closing Date: Open until filled

Job Summary

The Eligibility, Recruitment, Selection, Enrollment, and Attendance Assistant works with the PFCE ERSEA Coordinator to plan and implement a recruitment plan for the assigned service areas. Determines and verifies the eligibility for the State and Federally funded programs. Selects families that meet the eligibility requirements for the Head Start and State programs. Working in collaboration with the staff, the ERSEA Assistant ensures a wait list and enrollment is maintained throughout the year. The ERSEA Assistants supports the coordinator with the monitoring to ensure contractual enrollment requirements are met.

Responsibilities:

• Coordinates recruitment activities in partnership with PFCE/ERESA Coordinator
• Produce reports on the quality, outcomes, and effectiveness of the recruitment activities.
• Participates in recruitment activities and events.
• Supports the PFCE/ERSEA Coordinator to ensure wait lists are always maintained.
• Selects children to fill vacancies within the program?s stipulated timelines.
• Supports the monitoring of child and family data pertinent to federal and state eligibility and enters data base system.
• Utilizes and organizes data to formulate reports and analyze outcomes.
• Conducts intake and pre-application and eligibility interviews for the State General Child Care Program and the Head Start program.
• Reviews and approves eligibility files to ensure that all pertinent family eligibility information included is in accordance with State and Federal regulations.
• Ensure the necessary steps and actions are taken to maintain accurate status of families in the Child Care Subsidy and Head Start program.
• Supports the training of staff related to State and Federal eligibility regulations and program policies.
• Maintains current knowledge of State and Federal regulations.
• Responsible for maintaining family and child eligibility files in order, in compliance and audit ready always.
• Disburses the program information gathered during eligibility to the appropriate staff.
• Support with ensuring accurate and timely eligibility and enrollment of families for both the State and Federal program.
• Works closely with FSAs, content area staff, partners, and delegate agency for monitoring eligibility and enrollment.
• Oversees attendance; works closely with PFCE/ERSEA Coordinator and FSAs for monitoring and recording of attendance.
• Works closely with the assigned Family Services staff and ensures all family changes and updated Notice of Action are issued as family changes occur.
• Prepares and submits weekly and monthly required reports, including attendance.

Requirements:

Knowledge

• Ability to work with families in a compassionate, supportive manner.
• Excellent communication skills (verbal, written).
• Must be a strategic thinker and have the ability to problem solve.
• Advanced Computer skills and knowledge of word processing, and spread sheet (i.e., Word, Excel).
• Experience handling sensitive and confidential matters.
• Excellent customer service and problem resolution skills.
• Bilingual (English/Spanish), preferred

Minimum Qualifications

• High School Diploma/GED required. Associate of Arts Degree (AA), preferred
• Minimum two (2) years of office clerical experience, typing/data entry and two years of paid experience.

Physical Demands

The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. Required to drive and travel.

Work Environment

The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Work may include evenings and weekends.

MAOF Sponsored Benefits:

MAOF offers a comprehensive package of benefits and perks for both part- and full-time employees, including:

• Personal Time Off (PTO) ? (Vacation/personal days or sick time).
• Paid Sick Time ? 48 hours.
• Paid Holidays per Calendar Year - 12 paid holidays.
• Bereavement Leave ? 5 paid days.
• Jury Duty ? 5 paid days.
• Medical, dental, and vision insurance Paid 100% by MAOF.
• 403(b) Retirement Plan - 5% employer match ? 100% vested.
• Basic Life and Accidental Insurance.
• Pet Insurance.
• Supplemental life insurance.
• Professional development opportunities.
• Employee Assistance (EAP) ? For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc.
• Supplemental Cancer, Disability, and Accident plans.
• Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days).
• Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
• Public Service Loan Forgiveness.
• Credit Union Membership