What are the responsibilities and job description for the Warranty Administrator position at Meyer's RV sales of I-79?
Job Overview
We are seeking a detail-oriented and organized Warranty Administrator to join our team. In this role, you will be responsible for managing warranty claims and ensuring that all processes are handled efficiently and accurately. The ideal candidate will possess strong communication skills and a keen eye for detail, enabling them to effectively liaise with customers, vendors, and internal departments.
Duties
- Process warranty claims in a timely manner while adhering to company policies and procedures.
- Review documentation submitted for warranty claims to ensure completeness and accuracy.
- Communicate with customers regarding the status of their claims and any additional information required.
- Collaborate with service departments to verify warranty coverage and resolve any discrepancies.
- Maintain detailed records of all warranty transactions and updates in the database.
- Analyze warranty data to identify trends and areas for improvement in product quality or service delivery.
- Assist in training new staff on warranty processes and systems as needed.
Requirements
- Proven experience in a warranty administration or similar role is preferred.
- Strong attention to detail and excellent organizational skills.
- Proficient in using computer systems and software applications related to warranty processing.
- Ability to communicate effectively with customers, vendors, and team members both verbally and in writing.
- Problem-solving skills with the ability to handle challenging situations professionally.
- Familiarity with automotive or manufacturing industries is a plus but not required.
Join our team as a Warranty Administrator where your contributions will play a vital role in enhancing customer satisfaction and improving product reliability!
Qualifications
- Driver's License
Job Type: Full-time
Pay: $17.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Mount Morris, PA 15349 (Required)
Ability to Relocate:
- Mount Morris, PA 15349: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $26