What are the responsibilities and job description for the Director of Operations position at MFM Search LLC?
My client is seeking a highly driven and experienced Director of Operations to oversee and optimize the day-to-day performance of our multifamily portfolio. This role will be central to driving operational efficiency, supporting asset performance, and contributing to continued growth. The ideal candidate has deep experience in multifamily real estate operations, a strategic mindset, and strong leadership capabilities.
Responsibilities:
Property Review:
- Oversee regular review of property-level performance, financials, and on-site operations.
- Ensure adherence to company standards and identify opportunities for operational improvement.
- Partner with property managers to enhance efficiency, NOI, and resident satisfaction.
Asset Management:
- Drive the execution of business plans for owned assets across the portfolio.
- Monitor KPIs and implement strategies to improve occupancy, collections, and expense control.
- Collaborate with acquisitions, finance, and construction teams to align asset strategy with company goals.
Investigations & Operational Audits:
- Lead internal investigations into operational issues or variances in performance.
- Conduct audits and deep dives into underperforming assets, identifying root causes and implementing corrective actions.
- Ensure operational compliance and risk management protocols are in place.
Growth Strategy & Execution:
- Support the integration of new acquisitions into the portfolio, ensuring a smooth operational transition.
- Identify and implement systems, technology, and process improvements that scale with company growth.
- Work closely with executive leadership to shape and execute operational strategy.
Qualifications:
- 7 years of experience in multifamily real estate operations or asset management
- Proven track record of managing large portfolios and improving operational outcomes
- Strong analytical and financial acumen with the ability to interpret property performance metrics
- Exceptional leadership, communication, and cross-functional collaboration skills
- Experience in the Sunbelt region preferred, particularly Florida markets
Salary : $125,000 - $150,000